Overview
Explore taking your career further with one of the fastest growing mortgage companies in America!
PennyMac is expanding and leading the way through technology innovation and investments in unparalleled user experience, designed to streamline the dream of owning a home. We are looking for diverse, highly-motivated team members who want to come grow and lead the lending experience change with us.
As a Senior Product Analyst, you will be responsible for the execution of business specific processes using software development lifecycle and project management life cycle, to develop and analyze data and reports. You will work with IT to resolve issues, implement new systems and troubleshoot system functionality problems. You will be the technical 'subject matter expert', from a business perspective.
This role is based out of one of the following locations:

• Raleigh, NC
• Plano, TX
• Agoura Hills, CA

Job Description

• Lead organizational analysis effort to identify current capabilities, opportunities for improvement and drive measurement, prioritization and implementation of identified opportunities
• Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment
• Gather business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process
• Write, communicate and vet requirements and user stories with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives while working with an Agile framework
• Identify and manage stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process
• Work effectively inside a Scrum or Kanban team
• Document acceptance criteria
• Conduct and participate in Scrum ceremonies and retrospectives
• Create and maintain system and user documentation
• Coordinate and conduct testing and user training
• Provide regular verbal and written reports to management
• Create workflow diagrams and technical documentation
• Collaborate with Tech Leads and UAT to define when user stories are done
• Manage stakeholders and teams of people across functional areas to implement a project
• Coordinate risk assessment and uses risk assessment output to help mitigate risks to project
• Participate and lead backlog grooming sessions for ongoing roadmap planning
• Assist the Product Owner in strategy on how best to deliver product roadmap
• Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

• 4 Year college degree (Bachelor) or equivalent work experience
• At least 7 years of Agile experience
• Knowledge of JIRA, Confluence or similar tools required
• Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
• Must be able to work across multiple projects at once, while collaborating with other teams to ensure deliverables are completed on time
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Excellent organizational skills with, strong attention to detail
• Consistent team player, with the ability to work independently
• Data analysis experience a plus
• Knowledge of BI Tools a plus
• Financial Services, especially mortgage industry experience highly preferred
• Excellent interpersonal, verbal and written communication skills
• Ability to coach and mentor junior analysts

Years of Experience:
7Education:
Bachelor's Degree