Sr Manager - Product Management, Talent Marketplace
West Creek 2 (12072), United States of America, Richmond, Virginia
Sr Manager - Product Management, Talent Marketplace
Today, movement is an expectation of one’s career rather than a surprise. Capital One provides a fast paced, dynamic environment where associates can excel in their careers while having a work life balance. To continue to live out our values, we are investing in our internal mobility efforts to empower associates to grow their careers.
We are looking for a product manager who is passionate about the career mobility space, and has a proven track record of delivering great products and experiences. In this role, you’ll work with our internal and vendor tech teams to deliver a talent marketplace, while also balancing the needs of HR and business stakeholders as well as our associates.
In this role, you’ll be expected to demonstrate proficiency in four key areas:
Human Centered
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for the talent marketplace
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
Business Focused
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
Transformational Leadership
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
As a Senior Manager, Product Management you’ll be leading and engaging in these key areas within Internal Mobility:
Owning the relationship with the vendor for the talent marketplace, as well as liaising with other HR teams who also utilize the same vendor for other purposes
Establishing an always on measurement strategy for the talent marketplace, in order to measure its KPIs and success
Seeking out and nurturing relationships with both internal and external partners to identify and advocate for expanded scope and capabilities of the marketplace, as needed
Working closely with both the vendor and internal technical team to deliver on implementation and continued iteration of the talent marketplace
We want you if you are:
Intellectually Curious. You ask why, you explore, and you’re not afraid to lean into and navigate ambiguity. A hunger to learn and a seeker of new challenges, who continually asks if this is the right thing to do, rather than being influenced by the needs or desires of others.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. You know your key priorities and are able to provide that clarity for yourself and others.
Unafraid to say no. You are able to balance viability, feasibility, and desirability and make hard decisions in order to do so. You have a keen sense of when to push back on others and drive to the right solution.
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience in digital product management
Preferred Qualifications:
3+ years of experience in Agile product management
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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