We are looking for a Sr. Digital Product Manager who will be responsible for owning the vision, roadmap, definition and design features for our client's interconnected digital customer experiences across mobile, web, in-store and other emerging technologies. This cross-functional position achieves results through facilitation and collaboration with key stakeholders from across the business and information technology. The Sr. Digital Product Manager will be responsible for the successful launch of the digital product(s) they are responsible for, from ideation through implementation, as well as ongoing optimization.

Core Responsibilities
- Establish and refine a product vision focused on creating differentiated experiences that address the requested and unarticulated needs of customers across varied segments and locales. Champion this vision throughout the organization.
- Collaborate closely with peers from marketing, user experience, design, technology, customers and the field personnel to align initiatives and deliver complete journeys across devices & channels.
- Manage and prioritize an evolving product roadmap that informs a backlog of technical initiatives both large and small.
- Ensure the values of our customers are effectively woven throughout the product. These include varied market segments such as national accounts, commercial contractors, architects, designers, contractors and homeowners.
- Stay up-to-date with the rapidly evolving digital landscape to inform forward-looking roadmap.
- Be fully-versed in how experiences are being delivered to the customer and how those experiences are performing against established goals.
- Communicate and present well, with experience preparing and giving presentations to various stakeholders about strategic customer experience direction.
- Work in a fast-paced environment and will be required to work not only at the strategic level, but also tactically day-to-day by diving deeply into business, product, and technical domains.
- Have experience with structured, hypothesis-driven product improvements, metrics analysis, consumer insights and design experimentation.
- Connect the experience together with various measurements including sales, engagement and brand loyalty.
- Ability to travel 10-15%.

Requirements

- 5+ years of experience in digital product management or software, ideally creating digital products for web and/or native apps.

- Demonstrated experience in translating research and feedback into roadmaps that drive conversion and sales results.
- Proven experience in ideation, design, and delivery of complex customer and employee-facing products.

- Prior change management experience.

- Comfortable managing other product managers.

- Excellent communication, presentation, and project leadership skills.

- Ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high
quality decisions.

Preferred:
- Experience with the full digital product lifecycle as well as agile development principles and processes
- Exposure to B2C and B2B ecommerce, building products industry, working with or within large Fortune 500 companies

- Knowledge of IBM WebSphere Commerce, Adobe Experience Manager

Benefits

This position is located in Cleveland, OH and offers relocation, Fortune 500 benefits, competitive salary, bonus and stock options.