Senior Technical Product Owner - FACETS - Telecommute

| Minneapolis–Saint Paul, MN +46 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Be a driver of change at Optum, part of UnitedHealth Group family of businesses and a key leader across most major segments of the U.S. health care system. You could be a vital factor in our success as you apply exceptional creative and management skills to develop the strategy and vision for our future clinical product offerings. You'll have the satisfaction of seeing your ideas come to life while working alongside world-class business, operational and technology teams. It your chance to help countless people lead healthier lives while working with a Fortune 6 industry leader.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

  • Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans
  • Interprets vision and translates into requirements for engineering teams; Validates requirements with marketplace via pilots and beta groups
  • Proactively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
  • Develop an intimate understanding of Clinical Process and products across the enterprise that use our products and capabilities and maintain a list of contact, SMEs and operational leaders that support them
  • Observes User interactions with product; Dialogues with stakeholders on implications and modifications; Accurately represents customer needs with internal stakeholders; and in related plans
  • Gather and analyze user and client feedback on our products (complaints, NPS results, user panels, UAT, etc.)
  • Collaborate with stakeholders and Agile Product Managers who can provide insights into business strategies, trends, and opportunities
  • Help to create and communicate a product vision to leadership, clients and users
  • Prioritize and contribute to a backlog of enhancements and new features
  • Gather and publish metrics that assess product usage and health
  • Create and regularly update a 1-2 year product roadmap
  • Drive innovation into our product portfolio in collaboration with business, operational and technology leaders by identifying opportunities to use emerging technologies


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

  • Undergraduate degree or 2 additional years of experience in lieu of a degree
  • 5+ years of product ownership or product management experience
  • 2+ years of experience working in an agile or scaled agile development environment
  • 2+ years of experience working in the healthcare space
  • Experience with one or more of the following, Facets product upgrade release features analysis, assessment, business implementations and adoption


Preferred Qualifications:

  • Good understanding of Core Claims processing, Facets UI, Facets Workflow, NetworX pricer
  • Good understanding of Configuration of Products, Product components, Limits, Deductibles, Accumulators, Service payments
  • Agile product owner or agile leader certification
  • Experience working in clinical software product development
  • Experience working with clinical operations
  • Architecture or other technical experience
  • Awareness of emerging technologies such as IoT, AI/ML, blockchain, NLP, and genomics and how they may impact the healthcLeare industry
  • Good understanding about the structure and significance of key HIPAA X12 EDI transactions like 837, 835, 277CA etc.
  • Demonstrated ability to achieve goals in a matrix environment
  • Comfortable communicating to internal and external customers and users and all levels


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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