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Senior Technical Product Manager

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Who you are: 

To qualify for this role, you have extensive experience building scalable and performant web applications and mobile apps with progressive experience as a leader. You need to have experience contributing to engineering discussions around technology decisions and strategy related to a product with strong technical acumen in addition to user experience proficiency. 

You understand web and mobile app technology well, and you have designed, built, and maintained high volume, mobile first, consumer facing web applications (mobile web and app). You have agile experience, participating in the Agile ceremonies and delivering User Stories. Ideally, you have been involved in re-architecture and multi-product integration initiatives as well as building new products and dashboards from scratch. 

What you will do as a Senior Technical Product Manager: 

  • As the Technical Product Manager, Senior for Snap OS, you will drive the product strategy and next stage of growth as we continue to evolve our SaaS solution 

  • Own and be responsible for understanding customer needs and delivering some of our most strategic technical projects, and have a significant bottom-line impact on our business and competitive position 

  •  Evaluate product/feature design & architecture, customer needs, and technical solutions 

  • Gather requirements from a diverse set of internal customers owning different apps and technical teams with distinct needs 

  • You will focus on evaluating and documenting needs, scoping technical solutions, identifying risks, and clearly communicating goals and milestones to business and technical stakeholders 

  • Dig into data and solve complex challenges in the user journey, remaining customer-centric in spirit and in execution in all aspects of your work 

  • Lead meetings with technology and design teams such as daily stand-ups, sprint planning, and backlog estimating. 

  • Articulate product requirements to developers and assist with the management of the software development process 

  • Develop and track success metrics, ensuring the team is clear on their objectives 

  • Conduct and/or utilize market research, competitive analysis, work with clients and internal stakeholders to help define new opportunities 

 Required Experience and Skills: 

  • 5+ years in a technical product management role that includes building and launching technology-based products including evaluating product/feature design & architecture, customer needs, and technical solutions 

  • Experience developing/launching products/technologies within one or more of the following: Cloud, SaaS, enterprise, internal tools, and/or complex, multi-app programs 

  • Experience in internet technologies (such as CSS, JavaScript, SQL) 

  • You have a technical background that enables you to understand technical requirements, work with engineering leaders to plan and execute work, read and understand API documentation 

  • You are savvy at influencing without authority to get cross-functional buy-in 

  • Experience managing complex businesses, solving technical challenges, and influencing key partner teams to drive initiatives to completion 

  • Ability to roll up sleeves in a startup environment 

  • Experience with subscriptions and/or digital services business 

Preferred Education:

  • Bachelor’s degree

Compensation: 

The position is a salaried, exempt position.

 

About Snap! Raise: 

We’re creating a new system that helps teams get the resources they need to build the next generation of leaders. There are a hundred ways you can join us in creating a better tomorrow: donate to a program. Buy a T-shirt. Become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion. 

 

Snap Raise is proud to offer the following benefits: 

  • Medical, Dental, Vision

  • 401K with a 4% match from the company

  • 12 paid holidays

  • Flex Birthday day off

  • Monthly Wellness Classes (virtually!)

 

PM20 

 

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Erik Anderson
VP of Enterprise Sales
EXPANDING WITH EASE
Keeping the customer in mind increases team confidence
With a scheduled launch of at least three new products and services in 2022, teams at Snap! understand that agility is essential. And while rapidly expanding a customer base could seem daunting, Anderson isn’t just ready — he’s confident. “We’ve never been in a better place to tackle the challenges that come with this kind of growth,” he said. Whether it’s brainstorming ideas on a weekly team call or building major-scale educational workshops with other regional managers, Anderson attributes his team’s hunger for knowledge back to the work they do: serving educators, coaches and students.
With a scheduled launch of at least three new products and services in 2022, teams at Snap! understand that agility is essential. And while rapidly expanding a customer base could seem daunting, Anderson isn’t just ready — he’s confident. “We’ve never been in a better place to tackle the challenges that come with this kind of growth,” he said. Whether it’s brainstorming ideas on a weekly team call or building major-scale educational workshops with other regional managers, Anderson attributes his team’s hunger for knowledge back to the work they do: serving educators, coaches and students.
I trust my team implicitly but don’t expect perfection. In turn, we’re able to learn from the wins and losses and continuously refine our approach as we evolve.
Tyler Palmer
Senior Product Manager
A TEAM-FIRST MENTALITY
Learning, growing and succeeding — together
Palmer has worn many hats while climbing the career ladder at Snap! Starting as a sales rep before rising into management, he credits his growth to being pushed to pursue specialized external trainings so that his skills continuously leveled up. “Every manager I’ve had at Snap! has put their team members first, because leadership truly cares about the well-being and development of their people,” he said. “Being able to learn from those with tons of experience and the right supervision is key.”
Palmer has worn many hats while climbing the career ladder at Snap! Starting as a sales rep before rising into management, he credits his growth to being pushed to pursue specialized external trainings so that his skills continuously leveled up. “Every manager I’ve had at Snap! has put their team members first, because leadership truly cares about the well-being and development of their people,” he said. “Being able to learn from those with tons of experience and the right supervision is key.”
Snap! has the leadership in place to help employees develop in every department.
Erin Meek
Senior Manager of Events and Projects
RELISHING IN REMOTE CULTURE
Putting PEP in every employee’s step
Meek knows that collaboration is essential to build a prosperous company culture. But what does that look like when remote teams aren’t working under the same roof? “We have a team called PEP which stands for ‘People Experience with Purpose,’” she said. That means whether it’s a win, anniversary or personal milestone, it won’t be getting overlooked. Keeping teams tight-knit has also led to the hosting of virtual wellness workshops and, most recently, a peer-voted awards ceremony. “Although we’re working in different parts of the country, we can celebrate all the success stories — together.”
Meek knows that collaboration is essential to build a prosperous company culture. But what does that look like when remote teams aren’t working under the same roof? “We have a team called PEP which stands for ‘People Experience with Purpose,’” she said. That means whether it’s a win, anniversary or personal milestone, it won’t be getting overlooked. Keeping teams tight-knit has also led to the hosting of virtual wellness workshops and, most recently, a peer-voted awards ceremony. “Although we’re working in different parts of the country, we can celebrate all the success stories — together.”
Many of the initiatives and events that we host are ideas suggested from our employees. We encourage anyone to reach out to the PEP team and work with them to implement their beneficial ideas.

What are Snap! Mobile Perks + Benefits

Snap! Mobile Benefits Overview

At Snap! Mobile, we are proud to offer unlimited paid time off, 401K with a company match, 13 paid holidays, maternity and paternity leave benefits and company-paid life insurance.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Day off for your birthday
President's club
Employee awards
Flexible work schedule
Remote work program
Snap! Raise allows employees to take advantage of remote work programs at their manager's discretion.
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical and dependent care costs can pile up. We provide an opportunity to save on those expenses by taking advantage of pre-tax benefits with a Flexible Spending Account!
Disability insurance
Dental insurance
Snap! Raise offers dental coverage for our employees and their families through Guardian, covering 100% of the cost of preventative care, including x-rays.
Vision insurance
Snap! Raise offers vision benefits for our employees and their families through VSP Vision Care to help our employees get the most out of their vision care and have lower out-of-pocket costs.
Health insurance
Snap! Raise Medical Benefits are available through Cigna for Employees, their Children, and their Spouse/ Domestic Partner. Benefits begin after 6 days of employment.
Life insurance
Snap! Raise provides Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance to our employees through Guardian.
Wellness programs
Team workouts
Mental health benefits
Free account to headspace app
Financial & Retirement
401(K)
401(K) matching
Our 401k plan provides the opportunity to save for retirement on a tax- advantaged basis with 4% matching from the employer, starting on the first of the month after 90 days of employment.
Company equity
Snap! Raise offers stock options beginning at 6 months of employment through our employee profit-sharing program. This program includes vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Job training & conferences
Snap! Raise offers employee development efforts within a wide range of professional training programs, including job-specific, management and leadership development.
Lunch and learns
Snap! Raise hosts lunch and learn meetings as part of our Wellness Program. These events happen once per quarter.
Promote from within
Customized development tracks
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