Senior Technical Product Manager

Employer Provided Salary: $126,000-$190,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Sprout Social is looking to hire a Senior Platform Product Manager to the Product team.

Why join Sprout’s Product team?

Sprout believes the best product experiences come from empowered product development teams that develop expertise in their domain and empathize with customer challenges. What’s unique about our product org is that it consists of cross-functional teams we call “squads,” inclusive of product managers, designers, data scientists, and engineers. There are no middle layers and you get to create, iterate and ship our product together as one, autonomous team. As a part of one of the platform teams, you’ll get to own your roadmap and help make an industry-leading product that delivers on your vision for our customers. If you value research, great engineering approaches, UX design, fast execution, constant shipping, and a true customer-centric approach, our Product org just might be the place to accelerate your career.

What you’ll do

  • As a Senior Product Manager for our Global product team, you’ll build the next generation of Sprout’s Identity Platform/Services. This platform will support the next phases of growth for our business. It will also create reliable and frictionless experiences for our customers. 
  • You’ll be a leader on a team of talented engineers. You'll help define and execute the overall product features for Sprout’s identity and access management platform.
  • You’ll ship real work into the world, in collaboration with a team of talented platform engineers. You’ll also evangelize product plans, execute product roadmaps, and create plans to meet milestones, and regularly share your team’s plans with other internal stakeholders vital to your team’s success.

What you’ll bring

This is a great opportunity to take your past experiences with product strategy, project management, and cross-functional collaboration, and blend them into a high-impact role for an award-winning product. As a product-led company, it’s critical that we have the best Product Managers on our team. This position would live within our Global product area. If you’re an experienced Platform Product Manager, we’d love to talk with you! Sprout’s Global product team provides global platform products and services that bring consistency to user experiences and engineering approaches. This empowers our engineers to rapidly, safely, and continuously deliver value to our customers—in a sustainable way, to meet Sprout’s wider product mission. Identity Platform is a new squad within our Global group. 

The minimum qualifications for this role include:

  • 4+ years of Platform, Technical, or API Product Management experience.
  • Extensive knowledge of Authentication, Authorization, and Access Management flows
  • Working knowledge of the following standards: SAML, OAuth, OpenID Connect, Social Sign-On, SSO, SCIM.  
  • Experience driving product, strategy, and technical discussions.

Preferred qualifications for this role include:

  • Experience building and launching platform products, developer platforms, or microservices.
  • Previous experience leading development teams made up of seasoned platform engineers.
  • Demonstrated ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

  • Complete Sprout’s New Hire training program alongside other new Sprout team members. You’ll gain a broader understanding of our product and how your role fits into the organization.
  • Partner with the Directors of Product and Engineering for Global to set initial priorities and align on expectations for your role.
  • Start building relationships with engineers in your product team as well as across the broader Global team.
  • Start building relationships with key stakeholders including security, governance, risk, and compliance, customer success, and any other stakeholders vital to your team’s success.
  • Try using the Sprout product yourself—to see it the way a customer does.

Within 3 months, you’ll start hitting your stride by:

  • Lead day-to-day product execution for your team delivering value to customers every 2 weeks. You’ll identify project goals, write user stories, and organize releases.
  • Understand the engineering behind the Sprout product well enough that you can predict some product trade-offs and ask your team productive questions.
  • Establish credibility and trust across your team and key internal partners to be able to become an effective coach and advocate.
  • Collaborate with other product managers in Global for cross-team problem solving and feature delivery.

Within 6 months, you’ll be making a clear impact through:

  • Begin analyzing our qualitative and quantitative research to start forming hypotheses about how our product can better fit our customers’ lives.
  • Facilitate quarterly roadmap planning for your team and represent the plan to the rest of Sprout’s product teams, including executive leadership.
  • See a high impact project through from start-to-finish. You’ll assume ownership for results of your team’s product releases and how you learn from them.
  • Identify key opportunities for improvement within your team and the overall Global PM team.
  • Start developing a deep understanding of data. Begin efficiently accessing and analyzing the data needed using Redshift, SQL, Tableau, and other similar analytics tools.
  • Start establishing platform product strategy. Including capabilities, components, and APIs that would be used by multiple applications and customer-facing features.

Within 12 months, you’ll make this role your own by:

  • Begin owning your squad’s performance against KPIs
  • Follow technical trends in the industry. Make recommendations on which new technologies to invest in or leverage.
  • Own the platform and drive the technology roadmap to build scalable, maintainable, and reliable platforms.
  • Be ready to take on new challenges to help your team and the broader PM organization -- including things we maybe haven’t even anticipated yet!

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting


Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $126,000 - $190,000 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives. 

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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Candidate Location Eligibility:
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Greensboro, NC
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New York City, NY
Ogden, UT
Orlando, FL
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Provo, UT
Raleigh-Durham, NC
Rochester, NY
Salt Lake City, UT
San Antonio, TX
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Washington DC
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
President's club
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
We provide the opportunity for U.S. employees to purchase stock at a discounted price and share in the potential financial success and growth of the company.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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