Senior Technical Product Manager, SaaS
Our team is seeking a collaborative software product leader who understands how to build products people love and seeks to create user experiences that go above and beyond expectations. Our Senior Technical Product Manager will drive the vision, roadmap, and development for our cloud software products.
We’re looking for someone with a strong customer focus and a proven track record of building user-facing SaaS products — someone who thrives in cross-functional roles, loves working side-by-side with leaders, engineers, and designers, and can confidently lead several work streams at once. Our ideal candidate will have an experimental, data-informed approach and make clear strategic decisions with the customer’s best interest in mind.
What will you own?
- Lead the product vision for Eiger, our industry leading cloud-based software platform.
- Build a deep understanding of Markforged’s customer and business needs that you then translate into product strategy and roadmaps.
- Craft a compelling product vision with clearly defined customer problems and the planned solutions to address them. Rally team support and get executives on board.
- Seek ongoing insights from data, research, and face-to-face customer meetings.
- Run collaborative user research studies to create better user experiences for help, education, and app discovery.
- Identify new product solutions that have a meaningful impact for the business and our customers.
- Lead product development from end to end: Write specs and user stories, build wireframes and prototypes, write test plans and release checklists. Guide the team’s work with clear direction and purpose, keeping a well-prioritized backlog and optimizing for efficiency in execution.
- Coordinate risk management, dependencies and resources with cross-functional counterparts, pulling in exec support as needed.
- Ship well-crafted, customer-focused solutions at a timely pace.
Important Note:
Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!
What you have:
- 5+ years of experience leading, shipping, and iterating on successful products with cross-functional teams.
- You have built B2B Software and are able to develop business justifications and revenue models.
- An experimental approach: You love taking an iterative approach with rapid prototyping and capturing customer feedback as early and as often as possible.
- Focused leadership: You lead with purpose, persuasion, and consistent execution.
- A highly collaborative mindset: You don’t buy into the idea of a PM as the sole visionary. You know how to create an inclusive, forward-thinking environment and proactively seek diverse perspectives.
- Creative problem solving: You’re resourceful, resilient, and adaptive — you stay positive and motivated while working through roadblocks.
- Strong presentation and facilitation skills: You can communicate ideas with a clear and convincing narrative. You lead engaging meetings, brainstorms, and workshops with poise.
- Exceptional communication skills: You’re an inclusive and proactive communicator. You can work well with teams and cross-functional partners of varying disciplines, across multiple locations. You have deep familiarity with planning and communication tools such as Jira and Confluence.
- Sharp decision-making: You can balance multiple feedback loops and integrate them into customer-focused decisions and product priorities.
- A university degree (BS or MS) in Electrical Engineering, Computer Science, or a related degree or equivalent experience is recommended
- You have experience with analytics tools like Periscope, Tableau, Google Sheets.
Why Markforged?
Help us reinvent manufacturing.
We are reinventing manufacturing so that engineers can build anything they imagine.
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
Perks & Benefits
For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
Please be aware that the Company requires all employees [who are required to work onsite, whether regularly or sporadically] to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
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