Senior Product Partnerships Manager at OnFido (Remote)

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Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX. 

Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido. 

Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.

This multidimensional role will focus on the various aspects of partnerships across Onfido’s business both from the supply side (“product partnerships”) and the distribution side (“commercial partnerships”).

As a Senior Product Partnerships Manager you will have the exciting opportunity to build some of Onfido’s most strategic new partnerships and integrations, to continue driving our exponential growth!

You will be a member of the Product BD team, a part of Onfido’s product organization, and collaborate across all levels and departments in Onfido to execute on our strategic partnership strategy. 

You will play a critical role in helping Onfido build strategic product partnerships with some of the key players in the Fintech ecosystem. 

This is a highly visible role and has the potential to make a significant impact on our business.

For the Product Partnerships component, the role will be focused on identifying key partners to directly integrate into the Onfido platform and utilize their capabilities as part of the overall Onfido value proposition. In certain cases, third party products are mature and commoditized or very specialized and should be directly leveraged by Onfido versus built in-house.

This role will support all areas of the product platform to identify these partnership opportunities, work with the respective core PM to build the strategy and business case and then execute the partnership and execute the technical integration.

For the Commercial Partnerships component, the Partner PM will work closely with the Commercial Partnerships team to build and maintain strong integrations into broader solution platforms to embed Onfido’s IDV to make it available for platform distribution and joint value propositions on the go-to-market side of the relationship. This domain has an associated engineering team, and this role will have product management responsibilities with this team.

This role will leverage the core product strategies of each individual product area and then build a partnership strategy on top of that to find a short list of applicable partners.

It is expected that this person will spend most of their time working with Product and Technical leaders within Onfido and with the market ecosystem externally.

What you’ll do:

  • Build and expand our partnerships with key vendors at both a product and go-to-market level and own the execution of these opportunities. 
  • Build and present the business case for new partnership initiatives to external and internal stakeholders to help prioritize integration development.
  • Collaborate with the product marketing and other Go-To-Market teams to drive adoption & commercial impact from new integrations.
  • Build strategic relationships with product & BD stakeholders across Onfido’s most important partners, including Salesforce, Microsoft, Okta and other players in the Fintech ecosystem.
  • Gather customer feedback about integration requests and work closely with product management to deliver.
  • Work closely with our sales teams to drive joint go-to-market activities with our partner vendors and increase revenue.
  • Produce high-quality marketing materials, such as partnership announcements, press releases, customer case studies, joint webinars, solution briefs, blogs, and more.
  • Attend industry events and on-sites hosted by partners.
  • Perform regular market research and analysis on industry peers, looking for additional partnership opportunities.

What we're hoping to see highlighted on your CV and application:

  • An established Product Manager with several major cycles (multi-quarter) of defining a product, deploying it and managing it operationally within a technical domain
  • Experience working with technically complex domains, architectures and products combined with an ability to drive product discussions in these areas
  • Evidence of a structured approach to identifying the right priorities for users
  • Able to ask the right questions, and listen carefully to the relevant answers
  • Creative problem solver with a holistic mindset - connecting the dots, systematic in structuring them and detail-oriented in specifying them
  • Ability to work with internal and external stakeholders to define product requirements
  • Action-oriented and able to motivate teams and colleagues towards achieving goals
  • A highly empathetic, collaborative and growth mindset

To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!

#LI-KS1 #LI-Remote

Where you will be:

At Onfido, we have a distributed workforce.
For this role, you can work in any EU country where we have a legal entity. We have a hybrid model, and you can choose to work fully remote, or come to our offices! We let all of our employees choose what’s best for them.

Onfido Culture

Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better

Onfido Balance

Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.

Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery. 
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.

Check out Life at Onfido via our LinkedIn Careers Page!

Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.

More Information on OnFido
OnFido operates in the Artificial Intelligence industry. The company is located in San Francisco, CA and New York, NY. OnFido was founded in 2012. It has 503 total employees. It offers perks and benefits such as Mental Health Benefits, Employee Stock Purchase Plan, Flexible Work Schedule, Remote Work Program, Family Medical Leave and Paid Holidays. To see all 44 open jobs at OnFido, click here.
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