Senior Product Owner

| Chicago, IL
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Are you passionate about data and innovative technology? CNA's Analytics organization is looking for candidates who want to use cutting edge, cloud-based technology to deliver valuable insights to our business teams. The Analytics Data Management Office combines the best of IT, Analytics and Data Engineering in order to innovate and deliver at the pace of a start-up.
Job Summary
An individual contributor that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority business value and functionality for all the work done by the Agile development team. The Senior Product Owner has the ability to analyze complex cross functional business processes and define integrated user stories using industry standard techniques and is able to apply modified approaches and techniques to meet different circumstances. In partnership with their Scrum Master the Senior Product Owner will monitor metrics and suggest new ways of increasing quality and verify the business value delivered by the team. The Senior Product Owner will directly work with one to two Agile teams dependent upon initiative complexity. The Senior Product Owner may be working on a Scaled Agile Release Train as part of the Product Management team or they may work on independent Agile teams and have Feature as well as story ownership.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  • Supports one to two Agile Scrum teams on initiatives of medium to large complexity
  • Owns defines and prioritizes the team backlog establishes story acceptance criteria drives content via prioritized user stories obtains customer validation and accept stories ensuring that the solution effectively addresses overall program priorities.
  • A thought leader in Scrum ceremonies (such as daily standups sprint review meetings retrospective meetings cross-team coordination and etc.) alongside the Scrum Master ensuring that Scrum Teams adhere to the Scrum values of courage focus commitment respect and openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning.
  • Leading by example facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements providing information to the team so they can establish technical feasibility and scope estimates analyzing ways to split backlog items into smaller chunks of incremental value helping to inform the enablers required to support new features and capabilities and establishing their capacity allocation.
  • Builds customer and user insights into all stages of the Scrum planning and execution process ensuring the continuous validation of stories with Customers and business users.
  • Proactively analyzes metrics and recommends changes to the product based on data from feedback loops
  • Inspire and motivate a team where the members constructively challenge each other have a sense of ownership and advocate for the right long-term decision making. Builds a trusting and safe environment within the team customers and other stakeholders.
  • May collaborate with Product Managers and other Senior Product Owners and other Product Owners to ensure Stories align to value goals and objectives of overall program priorities.

May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills Knowledge & Abilities
  • Strong executor proven across complex initiatives
  • Champion for the adoption of new Agile technologies and methodologies
  • Ability to build and maintain collaborative relationships with stakeholders
  • Highly collaborative with good conflict resolutions skills
  • Proven ability to enact change quickly
  • Willingness to develop Agile team members by inspiring encouraging and providing constructive feedback
  • Solid leadership skill
  • Proven ability to work directly with Product Management business stakeholders and technical/product teams
  • Domain knowledge of solutions being developed

Education & Experience
  • Bachelor's degree or equivalent work experience
  • Typically a minimum of five years as a Product Owner or equivalent role
  • Experience with insurance or finance based products
  • Successful track record with Agile methodologies
  • Applicable certifications preferred (e.g. SAFe PO/PM CSPO or PSPO)

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Technology we use

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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available

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