Senior Product Owner, RCM & Clearinghouse Products at Therapy Brands (Remote)

| Birmingham, AL | Remote
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Company Description

Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

Job Description

PRIMARY RESPONSIBILITIES OF THIS POSITION 

  • Will identify and implement efficiency standards and automation and will report to executive leadership on efficiency initiatives. 
  • Will serve as the subject matter expert for Revenue Cycle Management solutions, billing capabilities, and reporting across the portfolio
  • Work closely with the Product Management team to understand the product vision, the competitive landscape, strategic product direction, and guide the product roadmap 
  • Will maintain and communicate the roadmap and delivery plan 
  • Work effectively with all partners and delivery teams and ensure one managed product delivery schedule 
  • Collaborate cross-functionally to create a best-in-class user experience and solution 
  • Monitor and manage release communications
  • Engage and partner with various teams to conduct research and gather information from various sources and tools 
  • Meet with customers and internal stakeholders to understand the business objectives and rationale behind specific customer requests 
  • Specify and document software requirements in story format (as in agile methodology) with proper acceptance criteria that meet the business requirements 
  • Manage ongoing training and sales enablement, marketing and R&D prioritization
  • Monitor customer feedback channels and conduct product research to gather information from various sources and tools 
  • Resolve questions and provide clarifications raised by the engineering team during the development process 
  • Participate in pricing and cost analysis for new products and features 
  • Analyze key metrics for the platform, our consumer needs, and trends 
  • Identify new opportunities, service improvements, and cost reductions 
  • Specify and document software requirements in story format (as in agile methodology) with proper acceptance criteria that meet the business requirements 
  • Resolve questions and provide clarifications raised by the engineering team during the development process 
  • Effectively manage risk. Be involved and aware of major milestones for each product initiative with the ability to identify potential risks before they happen and guide the team on mitigation. 
  • Ensure a ranked backlog of new features, expressed in terms of epics and user stories, while prioritizing the needs of the product’s stakeholders 
  • Actively participate in regular activities of an agile team, including sprint planning, inspection, and acceptance/rejection of completed work 
  • Manage release communications 
  • Conduct internal and external validation
  • Translate research discoveries into usable and marketable products 

[email protected]

Thrivewithus

Qualifications

  • Minimum 6 to 10 years' experience in a Product Management role of SaaS solutions
  • Minimum 5+ years of experience managing product, development and/or design team members 
  • Healthcare experience is required and must have strong knowledge of medical insurance billing and collections and a working knowledge of medical and billing terminology 
  • Awareness and experience with widely successful agile techniques 
  • Ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution 
  • Roadmap and release plan management experience with proven ability to clearly communicate priorities and timeline across teams to ensure successful project completion 
  • Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to a variety of audiences 
  • Strong analytical skills, with the ability to apply data in providing solutions and driving strategic business decisions 
  • Good listening and negotiation skills – can find compromises and tradeoffs to maximize delivered value across all stakeholders and with clients
  • History of working effectively with both executives and peers 
  • Desire to work in a fast-paced, success-driven team environment
  • Well organized with the ability to prioritize and manage multiple complex projects 
  • Experience with web technologies, product development tools, reporting tools, and analytics 
  • Have a strong ability to effectively communicate business requirements to the engineers 
  • Bachelor's Degree 
  • One or more related certifications such as Project Management Professions (PMP), PMI- Agile Certified Practitioner (PMI-ACP) or Certified Scrum Master (CSM), Certified Product Owner (CPO) is a plus 

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Therapy Brands is an equal opportunity employer. 

More Information on Therapy Brands
Therapy Brands operates in the Software industry. The company is located in Birmingham, AL. Therapy Brands was founded in 2022. It has 275 total employees. To see all 35 open jobs at Therapy Brands, click here.
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