UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
UnitedHealthcare Community & State (C&S) is the largest health benefits company dedicated to providing diversified solutions to states that care for the economically disadvantaged, the medically underserved and those without benefit of employer-funded health care coverage. The incumbent in this position supports the C&S Care Management Implementations and Business Analysis Lead efforts.
The Senior Product Owner will work closely with the C&S Medicaid Care Management leadership to identify functional requirements and advise the business on best systematic practices for large projects with cross functional impact. A Product Owner works closely with Solution Architects and the Scrum Team to better understand how a system works to ensure that documented requirements are met. The Senior Product Owner works within an Agile work stream translating requirements into solutions for the clinical application.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Accountable for successful creation delivery and optimization of Care Modernization solutions in support of strategic business initiatives with focus on high quality and value - technology solution, data and consumer touchpoints
• Collaborate with applicable stakeholders to obtain appropriate market information/data and define consumer and business needs
• Partner with appropriate teams to coordinate solution research activities (secondary and primary)
• Drive prototype development and user testing
• Partner with technology teams on the creation of requirements and user stories
• Participate in agile process to ensure business vision is being accurately implemented and meet market expectations
• Ensure solutions are delivered on time and on budget, including identifying and resolving risks and issues.
• Utilize related analytics, testing and design of experiments (A/B, Multivariate) to advance products and experiences
• Define and ensure consumer and performance measures are appropriately in place and utilized to derive insights/advance the product roadmap.
• Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners with focus on innovation, growth and continuous improvement.
• Have an understanding of how user-experience (UX) and content strategy need to come together for an optimal experience
• Constantly keeping up-to-date on clinical trends and best practices.
• Responsible for healthcare software application configuration
• Assess, interpret, and analyze customer needs and requirements
• Provide analytical support and expertise needed to translate clinical requirements into technical solutions
• Solves complex problems and/or conducts complex analysis
• Oversees writing and documenting business requirements in Epics/Features and User Stories
• Leads, motivates and develops a team of 6-8 product owners

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Undergraduate degree and/or equivalent experience
• 8+ years of experience as a Business Analyst/Product Owner facilitating and documenting requirements (such as process flows, use cases, and/or business requirement documents) gathered from both business and technology counterparts
• 5+ years of problem-solving experience, including prioritizing multiple tasks, priorities, projects, and deadlines
• 3+ years healthcare work experience with Medicaid populations and Medicaid Care Management
• 2+ years of experience working with all phases of Agile, including Epic and User Story development
• Experience gathering business requirements from business leadership

Preferred Qualifications:

• Testing (UAT) experience
• Experience mentoring and/or developing staff
• Experience with Jira
• Experience with Guiding care
• Experience with use and configuration of healthcare software applications (preferably clinical software)
• Experience as a Solutions Analyst
• Demonstrated ability to manage and prioritize deliverables
• Ability to quickly learn and use computer software tools effectively (Healthcare/Medicaid)
• Proven ability to work in a highly virtual and matrixed environment
• Excellent written and verbal communication skills - must be able to communicate ideas and analysis in a clear concise fashion to clients, colleagues and senior business leaders

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.