Parachute Health
We’ve built a simple platform for DME (durable medical equipment) and supplies ordering to enhance patient care.
Remote
Remote

Senior Product Manager

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Description
Why Parachute?
Nearly half of patients needing medical equipment at discharge don't get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death.
At Parachute, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.
We empower our product teams by giving them space to solve complex problems in ways that our customers and users love, while driving our business forward. As a PM at Parachute, you will work closely with a Design and Engineering lead to align your balanced team on a clear prioritization and ensure that every member understands the business strategy behind the initiatives.
Parachute is a fast-growing, fully remote company improving the lives of millions of patients every year. We're looking for a Product Manager to join our amazingly talented team to help us accelerate our impact across the continuum of post-acute care.
Requirements
You are:
  • Passionate about improving the post-acute patient experience
  • An excellent communicator; presenting ideas clearly and succinctly
  • Highly collaborative. You work with a diverse set of stakeholders to create alignment around product vision and prioritization.
  • Endlessly curious and motivated to find new and better ways to deliver value
  • Results-oriented with high levels of independence and efficiency. You can look at problems and create solutions from high-level goals to ground-level execution.
  • A fast learner. Healthcare is hard, and changing it isn't trivial. You are excited to dive deep into the details and become an expert in your focus area
  • Analytical. You use data to clarify decisions wherever possible.
  • Great at prioritizing. There are a million ways to make healthcare better - we can't fix all of them at once! Where will you start and why?
  • User focused. You are about understanding our users' needs. You are empathetic, curious, and ask questions before offering solutions
  • Experienced. You have past successes driving software product forward, ideally at a startup:within a complex marketplace platform, with a diversity of stakeholders
  • Motivated. You are energized by the opportunity to tackle difficult problems and enjoy making lasting impact by shipping value to our users and customers

What You'll Do
  • Work with an incredible team of engineers, designers, and internal and external stakeholders to improve post-acute care
  • Partner with Design to perform discovery research and activities about user personas and workflows
  • Team up with Engineering to ensure we build a scalable, delightful product that delivers for our users across the healthcare ecosystem
  • Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth
  • Measure and analyze the product success/fail metrics in your product area and align them to our overall business goals
  • Work with current and potential partners to aid in market research, business development, feedback collection, analytics, and account management as needed

Requirements
  • Passionate about improving patient outcomes in the healthcare space
  • Excellent communication; present ideas clearly and succinctly
  • Strong collaboration skills; ability to create company-wide alignment around product vision and prioritization
  • Endless curiosity and motivated to find new and better ways to deliver value
  • Results-oriented with high levels of independence and efficiency
  • Past successes driving product at a software company, bonus points for work at a startup
  • Experience working in an agile environment
  • Ability to manage multiple projects and priorities
  • Proven ability to develop an in-depth understanding of a market
  • Willingness and excitement to get your hands dirty: help customer support, debug customer issues, QA the application, anything we need to be successful!

Nice to Have
  • Bachelor's Degree in a technical, scientific, or quantitative field, or equivalent experience
  • A background in healthcare, and knowledge of healthcare complexity
  • Experience working on and leading balanced product teams

Benefits
  • Work alongside an experienced, mission-oriented team (ThoughtWorks, Pivotal Labs, Plated, Frog, J2, Tumblr, Epic)
  • Great compensation and benefits package including fully-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • Fully remote company with a tech stipend (with option to return to NYC office part-time or full-time post-pandemic)
  • Flexible vacation policy
  • Summer Fridays

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Technology we use

  • Engineering
  • Product
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    • GolangLanguages
    • JavaLanguages
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    • RubyLanguages
    • SqlLanguages
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What are Parachute Health Perks + Benefits

Parachute Health Benefits Overview

Parachute Health is a remote first, trust forward company! We put effort into maintaining a supportive and collaborative work environment.

Benefits include, but are not limited to:
Medical/Dental/Vision,401k,
Equity and participation in a Company Wide Performance Bonus
Flexible PTO
An annual work from home stipend
Internet reimbursement
Mental Health Benefits
Career Mentorship and Promotion within Parachute.

We also offer company wide family friendly Zoom events (magic shows, terrarium building, and honey tasting to name a few).

Culture
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Parachute provides a number of wellness perks, including counseling services, free membership to the primary care service One Medical, and virtual health services through Teladoc.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
*We offer a Company wide performance bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of parental leave for the primary caregiver. We also provide 4 weeks of leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
Parachute reimburses up to $750 in home office equipment expenses your first year, and $250 every year after that. Parachute also reimburses up to $50/month for your internet costs.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Customized development tracks

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