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Senior Product Manager

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

 

This position is remote based. Please note that the openings listed in this posting will be updated periodically as roles are opened or closed. 

 

We're looking for Product Managers that can help us work on the future of developer tools. This post is our general inquiry post and will result in a resume review and if appropriate a follow up conversation to help target your application to a specific role.

 

We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe deploying your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.

 

We know there are a million things we can and want to improve about GitLab's support for DevOps workflows. It'll be your job to work out what we are going to do and how.

 

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page, the product handbook, and our product categories to get started.

Responsibilities
  • Drive the product in the right direction
    • Build an effective roadmap to prioritize important features properly
    • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
    • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
    • Consider the business impact, ROI, and other implications when taking important decisions
  • Take an active role in defining the future
    • Contribute to the product vision, together with the Head of Product and VP of Product
    • Create and maintain a vision for your product area
    • Create and maintain the vision for each product category
    • Innovate within your product area by proposing ambitious features
    • Follow innovation in your product area
    • Communicate and evangelize your product vision internally and among the wider community
  • Manage the product lifecycle end-to-end
    • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
    • Be the voice of the customer and the subject-matter expert for your group
    • Contribute to documentation, blog posts, demos, and marketing materials for product features
    • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
    • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
  • Engage with stakeholders in two-way communication
    • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
    • Talk to customers and engage with the community regularly
    • Engage with analysts on briefings and product evaluations
    • Work with the entire Product team to share improvements and best practices
You are not (solely) responsible for:
  • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
  • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
  • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

 General Requirements:

  • Experience in Product Management
  • Understanding of Git and Git workflows
  • Knowledge of the DevOps tool market
  • Strong technically: you understand how software is built, packaged, deployed and operated
  • Passion for design and usability
  • Highly independent and pragmatic
  • Excellent proficiency in English
  • You enjoy working all-remote
  • You share our values, and work in accordance with those values
  • Strong understanding of DevOps and cloud-native application architectures, deployment and operations
  • Bonus points: significant experience building successful DevOps tools
  • Bonus points: experience with GitLab
  • Bonus points: experience in working with open source projects 

Current Openings and Additional Requirements:

Pods

We're looking for a Product Manager to define GitLab's long-term scalability strategy both for our GitLab.com SaaS platform and self-managed customers. This role is critical to define key customer requirements, for example increased service availability or support for multiple regions and then work with some of the best and most senior engineers at GitLab to execute on that strategy, for example by possibly implementing a Pod-like architecture.

Requirements

  • Experience working on scalability challenges for SaaS platforms and/or self-managed platforms.
  • Excellent communication skills and the ability to translate complex requirements into actionable iterations.
  • Confident working with executive stakeholders.
  • Demonstrated ability to work in a cross-functional team.

Secure (Composition Analysis)

We're looking for a Product Manager who can help us empower our users to leverage open source software with confidence by giving them the tools they need to secure their OSS components and meet OSS license compliance requirements.

Requirements

  • Strong understanding of CI/CD and automated security testing.
  • Practical understanding of deployment infrastructure and container technologies, including Docker and Kubernetes.
  • Strong understanding of DevOps and cloud-native application development.
  • Bonus points: Significant prior experience with software composition analysis.

Product Intelligence

Are you a Product Manager who loves data? Are you interested in being at the nexus of GitLab's internal product data AND our building out of tools that enable our customers to derive insights from their product usage data? We're looking for a product manager to join our Analytics section who can help us mature our product usage data set to enable better decision making across the entire company while also building on top of GitLab's built in Product Analytics capabilities to complete the outer DevOps loop.

Requirements

  • Strong analytical skills, including an ability to translate business needs back to underlying data sets and structures.
  • Previous experience building scalable data and analytics products.
  • Excellent communication skills at all levels, including Executive level communication.
  • Experience balancing cross-functional stakeholder collaboration across GTM, Engineering, and Product teams.
  • Experience with Developer, Product and Data Analysis personas and the markets for tools that support these personas.

Verify (Runner SaaS)

We're looking for a Product Manager that can help us work on the next generation of cloud compute options to provide developers with a zero-friction, secure, highly performant, and reliable CI/CD build experience.

Requirements

  • Strong understanding of DevOps, CI/CD, and cloud providers.
  • Practical understanding of container technologies including Docker, AWS, Kubernetes, Azure, and GCP.

Package

We're looking for a Product Manager to cover the Package stage of our DevOps lifecycle. This candidate will work specifically on building out packaging categories and features such as Docker container registry and binary artifact management.

Requirements

  • Strong understanding of CI/CD and package management.
  • Understanding of the complexity of managing multi-artifact application deployment.
  • Practical understanding of deployment infrastructure and container technologies including Docker and Kubernetes.

Fulfillment (Utilization)

We’re looking for a Product Manager to ensure an excellent purchase, trial, upgrade, seat addition, and renewal experience for GitLab customers. Specifically, we are looking for a PM for our Utilization group to build out the group’s direction and strategy to offer our paid customers the right Subscription Usage Reporting and Subscription Cost Management tooling.

Requirements

  • Strong business operations skills and an ability to think systematically about complex workflows and work cross-functionally to ensure an excellent end-to-end customer experience.
  • Previous experience with billing & licensing systems.
  • Familiarity with commercial best practices for no touch, sales assisted, and partner assisted transactions.
  • Excellent communication skills at all levels, including e-group.

Global Search

We're looking for a Product Manager to make finding anything in the one DevOps Platform easy and delightful in GitLab. Your goals are to improve the overall search experience within GitLab, including defining the future of code search within GitLab. You'll ensure the solution can scale from small self-managed instances to GitLab.com.

Requirements

  • Strong understanding of search engines, algorithms, and workflows.
  • Excellent communication skills and the ability to translate complex requirements into actionable iterations.
  • Familiarity with Search workflows, and helping users find what they are looking for.
  • Experience with code search is a plus.
  • Direct Elasticsearch experience is a plus.

Switchboard

We're looking for a Product Manager to build the GitLab Dedicated administrative portal (Switchboard). Customers using GitLab Dedicated (ie tenants) should have a delightful experience provisioning and managing their GitLab instance with little to no support from GitLab. Tenants should be empowered to change configurations, such as SAML, Private Link or the IP allowlist. Your goal is to work closely with tenants and prospective customers to identify critical jobs to be done. You'll then work with the engineering team to develop Switchboard from Prototype to General Availability and beyond.

Requirements

  • Demonstrated experience developing a new product from concept to production.
  • Experience working on administrative portals for SaaS platforms.
  • Excellent communication skills and the ability to translate complex requirements into actionable iterations.
  • Confident working with executive stakeholders.
  • Demonstrated ability to work in a cross-functional team.
  • Experience with the fulfillment lifecycle is a plus.

Relevant Links

    • Product Handbook
    • Engineering Workflow
Hiring Process
  • Selected candidates will be invited to schedule a screening call with our Global Recruiters
  • Next, selected candidates will be invited to schedule a first interview with a Group Manager, Product
  • Candidates will then be invited to schedule a panel interview with an Engineering Manager and Product Designer
  • Candidates will then be invited to schedule a Deep Dive interview with a Senior or Principal Product Manager
  • Finally, selected candidates will be invited to interview with a Director or Sr. Director, Product
  • Candidates may be asked to meet with additional team members at the manager's discretion

#LI-MA1

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$127,600$246,200 USD

California/New York/New Jersey pay range

$127,600$273,600 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
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Provo, UT
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Reno, NV
Richmond, VA
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San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are GitLab Perks + Benefits

GitLab Benefits Overview

We offer benefits to manage your health, wealth, and well-being regardless of location with the flexibility in schedule to be there for life’s important moments.

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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