Senior Product Manager - Voice Collaboration at RingCentral
Want to change the way business communication works? This is your moment.
RingCentral Glip/RC Apps integrates messaging, video, phone (MVP) to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
As the Senior Product Manager, RingCentral Phone for apps, you will be responsible for delivering major new features of RingCentral voice roadmap and its strategic partner offerings.
You will be responsible for delivering a delightful and seamless user experience while having a keen understanding of the platform services for RingCentral Voice. You will work side-by-side with a dedicated engineering team, designers, user researchers, marketers, and sales reps to build and deliver products that people and companies love.
You’ll define technical requirements and experience for features and products. You’ll collaborate with Engineering, Design other Product Managers on feature definition, development, and delivery. You’ll work with cross-functional teams on product go-to-market and awareness. You’ll define product success metrics and track success of features and products.
We are looking for someone with a strong understanding of enterprise-grade business communication, conferencing and collaboration software products and usability best practices. You are intensely curious about user and customer behavior. You understand that great products balance simplicity and robust features to solve real world problems. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched.
Bachelors or Masters Degree in Computer Science/IT Engineering or related fields
5 + years of product management experience in enterprise SaaS or consumer software delivered via cloud
Experience in communication apps, conferencing or collaboration software products
Deeply understand customer needs through quantitative and qualitative market research (e.g., 4C, SWOT analysis, etc.)
Develop deep understandings of the market and competitive environment that contribute to a compelling product strategy
Manage and prioritize the product backlog by making smart, decisive tradeoffs using data-driven analysis and sound judgment
Conduct user research, create prototype designs and validate your POC with stakeholders and pilot customers
Create use cases, user stories, and detailed product specifications that clearly articulate desired product functionalities
Interface with cross-functional teams - Product Engineering, UX/UI, Core-Technology, Pre-Sales, Marketing, Business Development - to build and deliver your roadmap items
Own the end-to-end product management cycle from Concept to Market Introduction, and lifecycle management
Develop appropriate metrics and tracking of product initiatives and ensure reporting to stakeholders
Evangelize product for sales and customers, passionately represent the voice of the customer to internal teams
Experience with ios, android apps a plus
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance
401K match and ESPP
Wellness programs including virtual yoga, bootcamp, meditation classes and more
Paid parental leave
Milk Stork parental account
New parent gift box
Say hello to the future of work. And the end of the resume black hole.
We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.