Senior Product Manager - Uber Connect at Uber

| Seattle, WA
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About the Role

"Get it delivered in the time it takes to get there" - a fast, convenient option where packages are handled with care. In the long run, the goal is to capture a growing market for same-day delivery by solving for convenience, speed, tracking, and safety pain points with traditional delivery services. For users, it provides a way to send packages, gifts, homemade treats, run errands, etc. to their friends & loved ones, and even provides small businesses with the opportunities to send products to their customers. Additionally, for driver-partners, Connect provides more earning opportunities & contact-free ones during COVID times, given the increased need for social distancing.

In this role, you will own creating and driving the product roadmap for Connect - Driver side & Marketplace. This includes the driver + courier side experience for Connect - and ensuring our supply experience scales across different marketplace archetypes. The team is a very central component with lots of cross-functional & technical engagement. As part of the Connect team, you'll have an immediate impact on the bottom line of Uber's business.

What the Candidate Will Do:

Aligned with the broader Verticals & Delivery business unit efforts, you'll:

  • Bring a true passion for helping the team build the best product experience that enables our supply-partners to provide the best first-class experience to Win C2C Delivery Space and SMBs
  • Be responsible for a product roadmap and lead vision, execution, and definition of new features that will be used to collect data & build the best product experience
  • Take broad, conceptual ideas & work closely with Design and Engineering to make them a reality.
  • Thrive in an environment of fast feedback loops and an approach of rapid prototyping and iteration.
  • Working closely with Data Science, Driver/Courier, Marketplace counterparts to ensure that our components (e.g. fares classification structure) and experiences (e.g. batching) scale across various marketplace archetypes
  • Collaborate with Uber's internal partners, including product managers, engineering, data science, business development, local city teams, and global operations teams to ensure that our products support Connect's business objectives, globally.

Basic Qualifications:

  • Minimum 1 year of Product Management experience or equivalent experience
  • Experience using data to build an insightful story and make decisions with little guidance.
  • Both a passion for user experience and system design, as well as a strategic outlook in how our products align with our business scenarios

Preferred Qualifications:

  • A love for formulating product vision leveraging user research and metrics, getting buy-in from key partners across the organization, and breaking down a vision into a tangible roadmap
  • Strong data-driven prioritization skills - you understand the concepts required when building products and how to work with the business on prioritization
  • Strong communication and partnership skills- this will be an extremely cross-functional role, with partner teams spanning multiple offices globally.
  • Deep passion for delivery and familiarity with package delivery space

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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