Senior Product Manager, Supplier Operations
Gopuff is seeking energetic growth hackers and future product masters to join the Product Management team, and join the world-class organization that is building the technology backbone of a generational company. You will be accountable for outcomes in a focused segment of the physical movement value chain, including products that enable our suppliers, logistics partners, and operators to deliver massive value at scale. You will work directly with operators and technologists to create outsized leverage in the domain of Inbound Supply Chain, kicked off once an item is added to the catalog and through to the arrival at the Gopuff facilities.
Managing relationships with Gopuff’s suppliers is a critical part of maintaining an effective supply chain. This includes initial onboarding, ensuring clear communication of expectations, enabling data exchange, and alignment on financial relationships. Once a supplier is enabled, you will be responsible for ensuring that the sourcing, pricing and logistical details of each item in the Gopuff catalog is captured, verified and communicated to downstream systems. Finally, you will be tasked with supporting the supplier compliance efforts, providing mechanisms for monitoring and enforcing desired behaviors.
Senior Product Managers at goPuff serve as domain leaders defining the most valuable problems to solve and setting strategy across material surface areas. They are the agile product owner for one or more scrum teams. In addition to leading cross-functional teams to meet roadmap objectives, Senior PM’s are expected to take on high-visibility projects that influence priority objectives throughout the company. You will become a domain expert and proactively drive innovation in areas of ownership. Success of this role is measured through impact to the business; in this role, you will directly influence goPuff’s growth, unit economics, customer satisfaction, and frequency drivers.
The ideal candidate for this role will live and breathe hustle, and doesn’t know the meaning of the word impossible. We’re seeking a creative, entrepreneurial dynamo who’s as comfortable on a whiteboard as they are digging into a P&L. We will strongly prefer candidates with experience building products in the context of ecommerce warehousing or logistics, and who are comfortable working with and alongside operators in the field. And, most of all, our perfect candidate will thrive in an environment where the pace is frenetic, the energy is palpable, and we’re never, ever done.
#LI-remote
Responsibilities
- Work with Accounts Payable and Merchandising Operations teams to transfer new suppliers and items from the initial assortment decision through to being stocked on Gopuff shelves
- Partner with supplier compliance team to create supplier inbound rules and the technology to measure and enforce compliance to them
- Lead the customer discovery, solutioning, and implementation for your initiatives; be the Head of Product for the lines of business you support
- Be the agile product owner for autonomous scrum teams working across the goPuff product architecture
- Partner with directors of business development, marketing, brand and merchandising to increase our sales revenue and product margin
- Be proactive about customer needs, don’t wait for others to make a request
- Influence the business strategy cross-company for areas of ownership
- Drive large cross-company projects that may be outside of day-to-day domain
Requirements
- 5+ years of Product Management experience with progressive increases in sphere of influence
- Warehousing or logistics product experience strongly preferred
- Experience leading teams via Agile/Scrum processes
- Experience developing new products from white spaceA “nothing is impossible” attitude, and a hunger to drive value and push boundaries
- Can have a fluid conversation with engineering architects and translate between business stakeholders and tech
- Experience in high growth tech startups
- Experience using metrics/analytics to shape prioritization decisions
The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.
When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.
We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)
Like what you’re hearing? Welcome to Gopuff.
The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.