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Senior Product Manager, Search Relevance

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Summary
We are looking for a product leader with passion for the intersection of machine learning, search relevance and personalization to help delight our viewers to help them find the right content at the right time.
You will be a key contributor to the end-to-end Search experience and strategy across Hulu, Disney+ and Star+, working directly with the engineering teams that power our modeling and relevance engines, our knowledge graph and taxonomy teams, and our brand and design teams to help build the best possible search experience across multiple platforms and devices. Your expertise will directly influence the viewing experience of millions of users worldwide, with a simple goal: build the most magnificent viewer search experience possible.
What you'll do

  • Work closely with the search engineering and analytics teams to help define (and refine) our relevance and personalization models
  • Help identify and incorporate new inputs into our knowledge graph and taxonomy
  • Work with fellow search PMs, design and user research teams to help inform the future of the search experience
  • Help build the site search experience for the fastest growing streaming video services in the world
  • Lead and evolve the search experience roadmap, working closely with engineering, product, user experience, and other stakeholders

What you'll bring

  • You have at least 5 years of product management experience
  • You have experience building partnerships and working cross functionally across technical teams
  • You’re an expert at prioritising, knowing when (and why) to make tradeoffs
  • You have an ability to make quick and correct decisions to solve complex technical and operational challenges (sometimes several at the same time)
  • You’re comfortable working with a globally distributed workforce
  • You’re a team player, and focus on supporting team interaction, boosting motivation, and appreciating contributions
  • You know how to measure success, and how to consistently integrate behavior data and customer feedback into key product decisions.
  • You have experience using JIRA and other product and project management tools
  • You have excellent written and oral communication skills

About You

  • 5 to 7 years of experience serving directly as a Product Manager on a team focused on search and personalization (or as a Product Manager where search is a key component of your role)
  • Direct experience applying machine learning and natural language processing to build search and personalization user experiences
  • A solid grasp of search design systems, algorithms and modeling which give you the ability to work with designers and engineers to make the right tradeoffs between accuracy and speed
  • An innate and impressive ability to synthesize user data and customer research into actionable product insights
  • Excellent analytical abilities with strong user empathy and awareness motivated by qualitative and quantitative research methods
  • Experience working with VOD, Live and Linear content is a plus

You’re passionate about machine learning and love speaking with developers on how to leverage ML to build a better search experience. You understand that growing fast means both building new things but also revisiting past assumptions because you’ve experienced working with relevance and personalization modeling at scale. You are creative, collaborative, results-oriented and scrappy. Above all, however, you believe deeply in Disney’s primary mission of storytelling and delivering these stories to the world.

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Technology we use

  • Engineering
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An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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