Senior Product Manager - SaaS IAM

| Remote | Hybrid
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About the Role
As a Senior Product Manager, you will bring Identity Access Management products to NinjaOne customers. Help us redefine what it means to be an endpoint management and remote monitoring and management (RMM) vendor. You will lead our IAM products by defining the experiences and interactions related to permissions and access. Creating and prioritizing our identity roadmap for product requirements, using customer feedback, engineering input, and other key contributors across our teams. You will use your product management expertise to build amazing, simple to use products, and provide highly requested customer solutions.
Location- We are flexible on remote working from home, as long as you are located in the USA and in one of the following states- TX, FL, CA, NC, GA, CT, or ME . We have physical offices in Austin, TX and Tampa, FL
What You'll be Doing

  • Product Management for IAM- you will own the user lifecycle and manage, systematize, and scale role-based access controls for all NinjaOne IAM products and features. Collaborate with the product management team to creatively achieve product vision goals
  • Customer Research- responsible for customer engagement and research data for our IAM products, providing qualitative and quantitative customer research for a deep understanding of our customers' needs.
  • Roadmap Development- partner with our software development teams to prioritize and drive feature delivery for our customers
  • Product Marketing and Adoption- partner with our product marketing, sales enablement, account management, and support teams to ensure that the features we release are well understood and adopted by customers.


About You

  • Bachelor's degree in information technology, Computer Science, or other related techical course of study. Master's degree in business administration will make you a standout candidate but is not required.
  • 5+ years' experience in Product Management of a B2B SaaS product.
  • Years of hands-on experience working with Identity Providers (IDPs) and related products such as; AzureAD, Active Directory, ADFS, and Okta.
  • You have implemented features that enforce least privilege access controls.
  • You have been responsible for projects around identity and user lifecycle management, which may have included directory syncs and SCIM.
  • Your strong interpersonal skills make you effective when working on cross-functional teams.
  • You are an innovative and creative problem solver, comfortable with ambiguity, charting new territories and tackling new initiatives.
  • You have extensive experience working with software development teams in an Agile environment.
  • You have experience leading and contributing to technical discussions and helping navigate technical tradeoffs.
  • Other duties as needed


About Us
NinjaOne is a leading unified IT operations solution that simplifies the way IT works. With NinjaOne, IT teams can automate, manage, and remediate all their tasks within one modern, intuitive platform, improving technician efficiency and user productivity. NinjaOne supports over 6,000 IT departments and managed service providers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years. Learn more about NinjaOne here: www.ninjaone.com
What You'll Love

  • We are a collaborative, kind, and curious community
  • We honor your flexibility needs with full-time work that is fully remote (Must be located in CA, FL, GA, NC, TX or ME)
  • We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
  • We help you prepare for your financial future with our 401(k) plan
  • We prioritize your work/life balance with our unlimited PTO
  • We reward your work with opportunity for growth and advancement


Additional Information
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For California-based roles, the base salary hiring range for this position is $120,000- $250,000 per year.
#BI-REMOTE
#BI-HYBRID
#LI-KS1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
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    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
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    • MySQLDatabases
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    • BasecampManagement
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    • WordpressCMS
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An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
NinjaOne offers short and long term disability options for employees at their choosing.
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free daily meals
NinjaOne provides catered lunches on Mondays, Tuesdays and Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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