Senior Product Manager - Product Experiences

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Who We Are:


Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 


Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.


Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.


We are unable to hire in the following states at this time: CO, HI


About Your Role:


As a Senior Product Manager at Sendoso, you’ll have full ownership of a core set of product capabilities for our sales and marketing users. These users make up the majority of our user base and their adoption and usage of the platform is critical to Sendoso’s success as an organization. You will own projects from ideation to delivery, focusing on improving adoption, lifting engagement, and embedding Sendoso into the workflows of our sales and marketing users. You will obsess about building intuitive user experiences and using data (both quantitative and qualitative) to drive decisions and consensus within Sendoso.

Who You Are:

  • You are creative and passionate about building human connections through direct mail and gifting.
  • Empathetic with users and motivated to solve their biggest problems
  • Passionate about pushing through obstacles to achieve high impact results
  • Obsessed with creating clarity out of ambiguity
  • An analytical problem solver, driven by data
  • A proactive team player who can work across domains to complete projects

What You’ll Work On:

  • Own end-to-end capabilities of the product for sales and marketing use cases from conception to adoption
  • Focus on ensuring our sales and marketing users adopt our platform, stay engaged through their journey with us, and successfully embed and integrate Sendoso within their workflows
  • Dream up the coolest and unique ways to WOW our sales and marketing users and their gift recipients
  • Work directly with customers and executives to define a roadmap for your product area
  • Translate the upcoming product roadmap into clear stories and PRDs for engineering 
  • Collaborate with the user research, design and engineering teams to execute on the product roadmap
  • Coordinate with CX and Marketing to launch new features, monitor their adoption and iterate on customer feedback and data insights

Experience:

  • 4+ years of product management experience with a focus on building user facing products
  • Produced clear and concise product roadmaps and requirement specifications
  • Driven results through cross-functional collaboration - design, engineering, marketing, partnerships, creative teams, and executive leadership
  • Defined and measured success of features launched to optimize activation, engagement and retention 

Bonus Points If You Have...

  • Prior experience as a sales or marketing professional
  • Prior experience building e-commerce products
  • Have expert knowledge of the sales and marketing automation tech stack

What We Believe:

  • Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.
  • One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us.
  • Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 
  • Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections. 

What You’ll Love:

  • Health and Dental Insurance
  • Take-What-You-Need Annual Leave
  • Annual Leave Bonuses 2X/Year
  • Excellent Pension Plan
  • Team outings
  • Short/long term income protection insurance 
  • And much more!

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

  • Catered Lunch & Breakfast
  • Dog Friendly Offices
  • Collaborative Office Space
  • Stocked Kitchen

Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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More Information on Sendoso
Sendoso operates in the Enterprise Web industry. The company is located in San Francisco, CA. Sendoso was founded in 2016. It has 370 total employees. It offers perks and benefits such as Volunteer in local community, Friends outside of work, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all 5 open jobs at Sendoso, click here.
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Candidate Location Eligibility:
Phoenix – Mesa – Scottsdale, AZ
San Francisco, CA

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