Chewy
We're on a quest to help people connect through pets.
Dania Beach, FL

Senior Product Manager (Practice Hub)

| Dania Beach, FL
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Our Opportunity:

Chewy’s mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family, and we are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on redefining how vets and pet parents care for their pets. We are on a multi-year journey to build a new set of pet parent and veterinarian facing services, delivered via our Practice Hub platform, that make it easier to keep pets of all shapes and sizes leading healthy, happy lives.

As part of this mission, Chewy Health is currently seeking an experienced individual to fill our Senior Product Manager role within our Healthcare Services team, to sit in our Dania Beach, FL location.  This team and individual are focused on building innovative SaaS solutions that will make Chewy a preferred partner to Veterinarian practices of all sizes -  from large, multi-clinic groups down to independently owned and operated clinics.  This individual will will own the product and experience for our our vet-facing services including building in-clinic tools and software that make it easier for vets to write and manage pet prescriptions, make it easier for pet-parents to purchase vet-recommended food and medicine to keep their pets healthy, and and optimizing the vet and pet parent CX to improve key operational and customer inputs.  Additionally, this leader will help shape and building the next generation of services we offer to vets and pet parents, including identifying and sizing opportunities, defining the product and service strategy, defining the business model and associated investment case, and working with key partner teams across the product development cycle to bring these ideas to market. 

What You’ll Do:

  • Owning development and communicating the long-term vision and goals that drive strategies for a our vet-facing products and services
  • Setting product strategy, define user experiences, prioritizing features, building consensus, and coordinating feature releases and internal/external communications
  • Guiding cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization
  • Communicating product strategy and status to key stakeholders across Chewy; developing intake processes for feature enhancement suggestions

What You'll Need:

  • BA/BS degree in Finance, Computer Science, Business, Engineering or similar discipline
  • 5+ years of Product management experience in an engineering or business capacity, ideally in a B2B/SaaS or eCommerce marketplace business
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products
  • Owning the test-and-learn roadmap to inform the product portfolio
  • Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain
  • Experience owning the strategy, solution approach, roadmap, operational processes & the process improvements within product 
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Strong written and verbal communication skills, strong sense of ownership, urgency and drive
  • Position may require travel

Bonus:

  • Experience with launching new technology products/services to veterinary clinics OR medical practices
  • Strong understanding of the overall pet care industry and recent trends
  • In depth experience and understanding of the veterinary profession in the US; DVM degree is a strong plus

 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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