Senior Product Manager, Payments and Checkout

| Boise, ID
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Do you have a love for eCommerce, finance, and payment systems?

Do you crave a collaborative team that doesn't have turf wars and weird territories? Good, we don't like that junk either!

Join a busy product group that works well with each other in a thriving local, Boise-based company of 20+ years.

COVID update:Our leadership team has made safety a top priority, and our morale/feedback surveys echo an employee appreciation of how ClickBank has handled these weird times. Many of our employees are working remotely right now, and the bulk of the interviewing process will be handled remotely as well. Our recruiter is happy to answer any questions that you have!

ABOUT US:

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries - without ever missing a payment.

JOB PURPOSE:

Our Senior Product Manager > Payments and Checkout owns the market vision and drives the roadmap for our purchase experience, shopping/checkout tools for product sellers, and the payment systems that our marketplace relies on.

  • You work with clients and a product team (UX, developers, QA, product marketing, BI, etc.) every day to deliver new solutions to market and iteratively build our payment platform related backend services.
  • You have a love for building ecommerce and/or payment solutions and the ecommerce/payments landscape. You are familiar with working with UX researchers and designers and delivering usable, simple, effective user experiences.
  • You enjoy leading product teams that have a hearty amount of backend work in payment services and systems, third party integrations, and transaction/tax/multi-currency environments. Grooming spectacular developers through this kind of work to robust, clear backlogs is your cup of tea. Common tools you'll use are Atlassian and Slack.
  • You enjoy working with key clients and understanding the market and competitive landscape.
  • You enjoy working with fintech partners and finance teams on the typical ecommerce topics.
  • You thrive in iterative development environment designing for holistic solutions and experiences.
  • You'll work across the whole org with internal stakeholders AND with clients and partners in market research and roadmap validation. ClickBank is a perfect sized company (


Position reports to:VP, Product Development

Day to Day Responsibilities:

Identify Market Opportunities and Risks

  • Weigh strategic value of multiple opportunities through discovery and data analysis.
  • Help develop product strategy within a part of the overall product portfolio.


Understand Business Needs

  • Work with internal stakeholders and users to understand needs and possibilities.
  • Translates deep understanding of business processes into solution assessment and development requirements.


Discovery and Definition

  • Dives into complex systems, tools, and market problems. Develops an end-to-end definition of current realities and future state needs that serves as blueprint and guiding light to many roles in the organization.
  • Works with business intelligence/data and development resources to do technical discovery.
  • Works with design and business resources to do user and market discovery.


Executes on Product and Service Goals

  • Formulates, tests and refines assumptions and hypotheses through user research and testing.
  • Communicates directions within all areas of the organization based on deep understanding of problems, goals, and validated solutions.
  • Leads (or supports) development teams using agile and user centered design best practices.
  • Develops success metrics, testing metrics, and related reporting.
  • Develops, manages, and grooms the product backlog; makes future decisions based on the value that will be delivered.
  • Provides leadership in standups, iteration planning sessions, product demo, and retrospectives.
  • Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments.
  • Champions best practices in software development with a balance of getting things done.
  • Pays close attention to third party regulatory or compliance requirements.


Deliver Solutions to Market

  • Works hand in hand with product marketing, marketing, client success, customer support, and sales in launching high utilized marketable events.
  • Routinely works with clients, vendors, and others to constantly understand changes in market landscape and market needs.



Requirements

  • Bachelor's Degree in related field and 3+ years working as a Product Manager (or related) in a modern software development-based enterprise environment, or, equivalent combo of education and experience.
  • Experience with modern software development product management practices and agile environment, test driven development, and continuous deployment
  • Ability to work in a fast-paced environment and in evolving areas.
  • Proficiency communicatingwith and influencing functional and technical team members at all levels in the organization;creating, prioritizingandaccepting user stories;conductinguser research and testingto understand needs;identifying goals, metrics and analyticsto measure product value; conductingcompetitive researchandanalysis.
  • A love of agile, iterative development, build-measure-learn, learn fast/fail fast product discovery, or related is deeply desired (relative to the payments/checkout experience - we're not a willy nilly bunch either).
  • Familiarity with SVPG (Silicon Valley Product Group) a plus.
  • Previous experience in ecommerce, data, accounting systems, or banking/fintech a plus.



Benefits

  • ClickBank pays for 100% employee and child premiums, spouses approximately $190/month
  • Company HSA contributions
  • Total compensation = competitive base + bonus
  • 401k + company match and contribution 100% vested
  • Low employee turn-over
  • Paid Time Off - very competitive, and it's ok if you use it!
  • Flex Days - additional 7 days!
  • 9 Paid Holidaysincluding your birthday (because that should be a holiday)
  • Easy access work location is near Overland/Cole road near I-84 in center of Boise
  • Open modern work space with big windows overlooking Boise valley
  • Free snacks and coffee in office (lots of variety with healthy alternatives plus a fancy espresso machine)
  • Employee and company charitable contributions
  • Frequent company events (bowling, parties, team-buildings, happy-hours)
  • and more!


At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard

More Information on ClickBank
ClickBank operates in the Digital Media industry. The company is located in Boise, ID. ClickBank was founded in 1998. It has 2500 total employees. It offers perks and benefits such as Dental insurance, Health insurance, 401(K), Remote work program, Paid holidays and Paid sick days. To see all 2 open jobs at ClickBank, click here.
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