Senior Product Manager, Partnerships
This person shall manage partnership support on key relationships with our wireless MNO provider(s). This includes aspects of portfolio lifecycle including launch of key products and services, customer experience, financial and operating metrics, escalation process, break fix management, enhancement priorities and product roadmaps. This person will be an integral part of the Strategic Partnerships team, aligning with a cross matrix organization focused on wireless offerings.
What You'll Do

• Serves as a key member of the partnerships team for wireless product portfolios.
• Leads cross-functional teams and drives to satisfy customer needs and optimize customer experience through key strategic partners, processes, and technology.
• Accountable to ensure partner product roadmaps are disseminated through the Cox Mobile teams to manage customer, Cox process, and contractual impacts
• Directs matrixed teams to translate vision and strategy into clear and defined business requirements.
• Owns MNO invoice and forecasting processes.
• Manages budgetary decisions regarding SOWs for new work needed.
• Operates with oversight to translate high level goals into strategies and tactics into operational decisions.
• Owns the contractual process for SOWs and Amendments to MNO agreements relating to wireless development, operations, and support.
• Participate and provide guidance in contractual discussions with internal and external teams.
• Communicates with executives and stakeholders to maintain alignment and awareness of current partnership state and vision.
• Owns and ensures key product offerings, changes, and issues with MNO partners are disseminated across all department leaders and executive teams that impact industry and/or corporate results.
• Monitors developments within the industry, vendor community and technology trends; considering product roadmaps that have meaningful impacts for Cox and its customers.
• Reviews data, insights and interpretation of partner performance metrics and SLA's. Reviews and provides improvement recommendations as required
• Typically operates as an individual contributor with influence company-wide on decisions made and support provided
• Will interact and influence leaders internally and externally at senior levels of their respective organizations.

What's In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You Are
Minimum

• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
• Strong knowledge of Microsoft Word, Excel, and PowerPoint
• Excellent interpersonal, collaborative skills to work effectively with teams throughout organization
• Analytical thinker and problem-solver
• Strong interpersonal and written communication skills
• Builds trusted partnerships with internal partners
• Strong ability to directly or indirectly influence others at executive levels.
• Ability to work independently and resolve issues with minimal direction.

Preferred

• BS/BA degree in related discipline strongly desired (e.g. Business Administration, Engineering, Computer Science, etc.)
• Knowledge of Cox teams, processes, and procedures.
• Experience in telecommunications or high-tech environment.
• Experience and knowledge with key partners such as wireless network operators and cable companies.
• Experience in alliance or partnership management and/or account executive roles.
• Demonstrated ability to influence and collaborate across all levels of the organization and functional areas.
• Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.

Join the Cox family of businesses and make your mark today!
USD 96,100.00 - 160,100.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.