Come and join the Digital and Shared Capabilities Team as we work to transform Thomson Reuters into a truly Digital company. We aren't just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.

About the Role

We are looking for a Sr. Marketing Technology Product Manager to implement mission-critical capabilities as we shape the foundation of internal and external customer experiences and personalization. The ideal candidate is an intrapreneurial leader with passion to innovate, who likes working backward from the customer and tackling complex, ambiguous problems. This is a role with substantial scope, complexity, executive visibility, and a large opportunity for impact.

As the successful candidate, you will drive strategy, execution and management of categories within our go-to-market stack to help Thomson Reuters rapidly scale our digital customer experiences - being equally comfortable leading projects and both internal and external partnerships. You will ensure that our technology systems work together seamlessly, leveraging data to realize customer experiences and efficient operations; that our money is spent wisely and that we operate in a coordinated way in the market.

If you are passionate about creating a seamless customer journey and skilled in the systems and processes required to bring that vision to life, this is the role for you!

Responsibilities:

• Manage a strategic portfolio of platforms and pipelines enabling go-to-market experiences and processes in an enterprise environment
• Realize complex marketing technology initiatives end-to-end, with a cross-organization virtual team; being highly collaborative and confident in driving from conception to global execution to support global strategy
• Use data, customer input, and other techniques to define business scenarios, customer journeys and expected outcomes - mapped to requisite capabilities from technology vendor/solutions.
• Build capability roadmaps and constantly explore what is possible with evolving digital tools as a thought leader within the marketing and digital community.
• Develop standard ways of operating and building within the tech platform that are robust, secure, efficient, sustainable, and scalable
• Select and manage data service providers and partners to ensure effective execution at enterprise and segment levels.
• Partner with various stakeholders to define, test, validate, and implement new features and ideas
• Serve as an internal champion for data and technology initiatives. Help marketers and digital product managers adopt best practices and available customer data.
• Ensure the launch of new capabilities and evolutions of the platform go smoothly (testing, post-launch monitoring & burn-in process and overall set up for long term success)
• Establish and maintain successful relationships with a complex set of cross-functional stakeholders across marketing segments peers and leadership.

Qualifications:

• 5+ years of experience in marketing operations, digital marketing or management of marketing technology
• Previous experience managing marketing technology platforms with a track record of delivering results and driving change across a significant user base. Preferred categories include: marketing resource management (MRM), digital asset management (DAM), digital experience platforms (DXPs) / content management systems (CMS), and marketing analytics
• Demonstrated experience building platform ecosystem capability strategy to drive business outcomes
• Capable of sourcing data - both qualitative and quantitative - to deliver actionable business recommendations
• Ability to run and support a strong prioritization process that creates clarity for stakeholders on what will happen, and what will not happen
• Strong communication skills with demonstrated ability to articulate and evangelize a strategy at every level of the organization

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently, as part of our COVID-19 response, our employees are working remotely and following local COVID-19 bylaws and guidelines with most of our offices planning to remain remote throughout Q1 2022. Upon return, we will embrace a hybrid work environment consisting of in-office and remote work.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

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COVID-19 Vaccination Status Information Requirement (US employees only):

Thomson Reuters is committed to ensuring the continued safety of our employees in regards to Covid-19. While vaccination is not required for consideration or employment at this time, to inform our site planning and policies, we require all Thomson Reuters employees to verify their vaccination status upon starting with the Company.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.