Senior Product Manager, Lead Allocation
At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
At Realtor.com®, you’ll help change people's lives. You’ll work with some of the brightest minds in tech, and help people make informed choices about one of the most meaningful things in their lives: their home. Join us on our mission to make home renting, buying, and selling easier and more rewarding for everyone.
Let’s make a difference, together. For Real.
The Lead Allocation team is responsible to assign the right Consumer (Buyers, Sellers, Renters) to the right Customer (Brokers, Agents, Lenders). In this role, you will be responsible for maximizing customer and consumer success as well as revenue by building an infrastructure that adjusts the lead allocation logic dynamically to always changing market constellations.
We’re not going to lie: this is a big task and will require all of your product and technology expertise. To succeed, you’ll be working closely with Engineering, Analytics, Data Science, and other partners across the company.
What you’ll do:
- Understand today’s lead allocation infrastructure and formulate your own opinion on what’s great and what could be better
- Create and socialize a compelling roadmap to make our lead allocation dynamical and outline how we’ll achieve it together in incremental milestones
- Implement and track key results (KRs) that will help measure your team’s impact and success
- Identify needs and wants of other teams across the company that rely on the Leads Platform and thoughtfully prioritize them against your roadmap and KRs
- Work closely with your engineering partner and stakeholders to identify solution approaches
- Work in an agile (scrum-ish) development process with smart, curious, and empathetic people that will push and elevate you to be a better product leader
- Be celebrated for working with openness, trust, humbleness, and being all about helping your team do great work
What you’ll bring:
- Inherently motivated product person who is curious to learn, willing to challenge the status quo, and finds it fun to take on a big ask (small bites at a time)
- 8+ years of relevant product management experience, managing software products
- Bachelor’s degree or equivalent experience
- Engineering background is not required but preferred
- Experience in partnering with data science and leveraging model outputs
- Comfortable working in a fast-paced environment, making hard decisions and trade-offs quickly while iterating on innovative solutions
- Ability to explain complex systems to non-technical business stakeholders
- Respectful approach to guide, encourage (and even inspire!) a cross-functional team to allow each person to uniquely shine and contribute
- Soft skills set including communication, friendly, approachable, open to ideas, generous giver and receiver of feedback
- Desire to be part of and help create a highly-inclusive culture where everyone can belong
Do the best work of your life at Realtor.com
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.