Senior Product Manager - Integrations (Remote)

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Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. 

Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!

We are looking to hire a Sr. Product Manager. This person will own our Integrations and Marketplace strategy and is responsible for all the ways that Mattermost can be extended to meet customized use cases and integration with 3rd party tools through apps, plugins, bots, webhooks, and slash commands.

 A focus on our users is at the heart of what we do, and every day you’ll be interacting with both customers and open source contributors. You will deliver best-in-class experiences with close collaboration with cross-functional technical, business, and external teams. You will be by how many monthly active users are using integrations within the Mattermost platform and how many integrations are added to the marketplace each month.

You should be a hands-on and technically savvy Product Manager who is constantly identifying user problems and thinking critically about which to prioritize. You know how to measure and interpret the results of your teams’ efforts. You can effectively navigate complex systems and can communicate product requirements to both engineering and non-technical teams. You love working on teams, side-by-side with the best engineers and designers. You easily manage several projects at once and you don’t miss deadlines.

Responsibilities include:

  • In-product integration usage and discovery: delivers and maintains features that improve integration usage with the product - including features that interact with core product interfaces, to enable administration (install, configure, manage, permissions), and end-user discovery and access
  • Integration methods and functionality: delivers and maintains integration solutions to meet a wide variety of integration use cases including slash commands, webhooks, bots, apps, plugins, actions, APIs.
  • Mattermost “certified” integrations: prioritizes timely bug fixes and improvements on ‘Mattermost certified’ integrations, which are guaranteed by Mattermost, used widely by a large population of Mattermost customers, and have strategic product value. 
  • Marketplace and marketplace submissions: grows the number and quality of integration available from the in-product marketplace & mattermost.com/marketplace and ensures a smooth customer journey from marketplace to product integration usage
  • Integration development partners: manage the budget and initiatives required to commission new integrations for specific customers and to fulfill marketable use cases, to be built by and maintained by community partners, business partners, development contractors
  • Integration development frameworks: manage the development and content creation for of development frameworks (Apps, Plugins, and public APIs) which enable developers to build their customized integrations
  • Integrations Telemetry: Measure integration usage and develop insights with data to drive decision making on integration strategies

Required Background/Skills:

  • 6+ years of Product Management experience working on B2B collaboration products (bonus if you’ve previously owned a marketplace and integrations roadmap with a focus on a developer persona)
  • Bachelor's degree in Computer Science, Business Management or related fields, or significant experience in managing initiatives between technical and business functions
  • Highly detail-oriented, with the ability to gather complicated requirements from customers and turn them into simple, high-impact solutions
  • Strong analytical skills, with a data-driven approach to decision making 
  • Capable of turning ambiguity into action, and driving meaningful change in a fast-paced environment; including business development, project, process, and budget management to enable successful outcomes with external development agencies
  • Embrace our values: #leadership-principles
  • Outstanding communication and interpersonal skills to navigate complex technical challenges by aligning internal and external stakeholders on a common goal.
  • Comfortable working in a rapidly changing environment where you are prepared to initiate and thrive in change

Mattermost is a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:

Australia - Bangladesh - Belarus - Brazil - Bulgaria - Canada - Chile - Colombia - Finland - Georgia - Germany - Greece - India - Ireland - Mauritius - Mexico - Norway - Pakistan - Philippines - Poland - Portugal - Spain - South Korea - Suriname - Turkey - Uganda - Ukraine - United Kingdom - United States

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

More Information on Mattermost
Mattermost operates in the Software industry. The company is located in Palo Alto, CA. Mattermost was founded in 2011. It has 165 total employees. It offers perks and benefits such as Dental Benefits, Health Insurance Benefits, 401(K), Remote Work Program, Paid Holidays and Paid Sick Days. To see all 44 open jobs at Mattermost, click here.
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