Dropbox
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Senior Product Manager, Identity - Location Flexible

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Role Description

Are you passionate about making a huge impact and delivering an awesome identity and access experience to more than 700M people?

 

As a Product Manager for Identity, your mission is to empower Dropbox to bring a universal, flexible, and secure Identity experience to our customers. With our transition to being a multi-product company, the use cases to leverage our platform capabilities for coherent and seamless access and identity management have grown exponentially. You will work with the finest engineering and design teams to provide our customers with an intuitive Single Sign-On (SSO), product navigation experience, and account management across all of our products through flexible and elegant user experience flows. In addition, you will think deeply about what it means to craft and offer multiple but universal personalized experience on products with one's identity.

 

This is especially the right timing because we await to move key products from beta to the public market and welcome new companies to our product portfolio. These efforts require broader and deeper collaborations with Business Platform, Data Platform, and, more importantly, all of the product teams within Dropbox. This is one of the most strategic and visible initiatives within the company.

 

We are looking for a stellar Product Manager who has extreme ownership of the entire Identity experience for Dropbox, working on backend technologies, platforms, session and token management, and product experience design. This role will collaborate alongside other product managers and engineering and design counterparts across Dropbox to craft and deliver a vision.

Responsibilities

  • Work with leadership to build and drive the long-term strategy for Dropbox Identity Experience
  • Manage the design, development, integration, and release of Identity, Access Management, Authentication, Account Management, Navigation experiences across multiple products while making sure ongoing reliability, performance, and scalability
  • Take accountability for the realization of the product vision through product delivery, company enablement, and customer/partner adoption
  • Define key metrics for the teams and interface with internal and external customers
  • Work with Engineering and Design to set the exit strategy, manage the rollout process, tightly integrate and balance functionality and feasibility, and drive implementation timelines with a keen understanding of the underlying architecture
  • Understand the return on investments (ROI) and build business cases for building vs. buying platform components
  • Work closely with internal stakeholders across Engineering, Design, Data Science, Revenue Analytics, Product Analytics, Operations, Capacity, Product Engineering, Legal, Customer Support, and Sales to deeply understand and address platform needs

Requirements

  • 5+ years of product management or related industry experience defining vision and strategy for Identity products, going through a full product lifecycle, integrating customer feedback into product requirements, and driving prioritization and pre/post-launch execution
  • Previous experience in Identity access management platforms with strong understanding of IAM protocols: SCIM/SAML/OAuth/OpenID/UMA, secure-by-design principles, and industry trending in the space
  • Comfortable with business strategy, portfolio and investment prioritization, cost analysis, key performance tracking, and financial metrics
  • Truth-seeking by utilizing data insights, market and customer research, and your product intuition to continually improve your products and embracing critical feedback from our internal and external customers
  • Ability to deeply understand industry trends, Identity platforms and products, and competitive advantages
  • Proven track record of driving successful Identity product outcomes from concept to completion
  • Strong analytical, organizational, and problem-solving skills to enable platform and product innovation
  • Strong work ethic and know-how to knock down barriers to get to teams' objectives
  • Magical capability to sell and influence without authority and gain senior leadership agreement
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

Essentials: Our essential U.S. benefits include medical, dental, and vision plans, retirement planning and 401k programs, life and disability coverage, and coaching and therapy options offered through Modern Health. Across the globe, we provide financial and wellness benefits in the context of what is relevant and beneficial locally.

Revitalizers: Press the reset button with benefits that help you unplug and restore, such as generous PTO with extended breaks to recharge and full free access to the Peloton Corporate Wellness Program.

Enlightened work: We’ve implemented a handful of policies that make your Virtual First work day work for you, including Core Collaboration Hours, business travel benefits, technology subsidies, access to On-Demand work spaces at no cost to employees, and more.

You and yours: No matter what your family structure looks like, you can support your loved ones with paid parental leave, family leave, lactation consultation options, adult and child care resources, and our global adoption/surrogacy policy.

The whole Dropboxer: Benefits to better serve yourself and your community through access to legal services, paid volunteer time off, exclusive discounts with partnered companies, military leave, and a quarterly allowance given to Dropboxers to use on what really matters to them.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Apprenticeship programs

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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