Product Manager II, Flexport.org

| Hybrid
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Build The Technology To Make Logistics A Positive Force For Social And Environmental ImpactThe opportunity:

Flexport's mission is to make global trade easier for everyone. This means solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged. We're looking for makers who love learning, who are passionate about collaborating and who want to see the powerful impact of the solutions we're building.

Flexport.org is a critical part of the Flexport mission. We believe that technology should help solve humanity’s most pressing challenges. Given our unique platform and services, and our position in the freight forwarding industry, we have an unparalleled opportunity and responsibility to help others around the globe. 

In this role, you will be the product leader for the Flexport.org technology team. This team will build products that leverage Flexport’s platform to make a real-world impact, such as reducing global carbon emissions, empowering nonprofits to deliver aid effectively and finished product donation matching. If you are passionate about using technology and data systems to realize humanitarian and environmental missions, you’ve found your home. Come deliver a big impact for good, on a global scale.

You will:

  • Develop a product vision, strategy, and roadmap in collaboration with our Flexport.org leadership team
  • Embrace user discovery with internal product teams and external customers
  • Become a domain expert, deeply understanding Flexport’s systems and the trade landscape to solve real problems with technology
  • Partner with business operations to ensure strong collaboration, security, and scalability
  • Leverage data to develop meaningful business objectives and metrics to measure your team’s progress
  • Inspire and lead cross-functional teams of Product Managers, Designers, Data Analysts, Engineers and domain experts to implement, rollout and measure meaningful platform features
  • Entrepreneurial drive to navigate Flexport’s product teams and ensure Flexport.org is represented in their roadmaps
  • Continuously improve Flexport’s product processes

You should have:

  • 3+ years experience as a Product Manager, preferably with a mix of startup and established environments
  • Crystal clear communication and presentation skills, with a bias toward over-communication and inclusivity
  • Experience incorporating product and operations feedback to craft long term vision and quarterly roadmaps
  • Ability to manage a complex set of products at different stages of their lifecycle
  • Credibility and stakeholder management skills to align multiple product teams and business teams on company wide initiatives
  • Business acumen and curiosity to learn and become an expert on a complex product
  • You strongly support giving back to the community in a productive way.
  • Bonus: You have experience building products in the non-profit / sustainability / humanitarian aid space

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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