Senior Product Manager - Driver Experience

| San Francisco, CA
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About the Team:
The Driver Experience team has a vision: to enable millions of users worldwide to have a flexible, respectful, and reliable way to earn a living on the Uber platform. To accomplish that, we strive to provide the world's best Driver App experience for Uber drivers and delivery people, starting from when they decide to go online and earn until they are done for the day. We strive to reach our vision through several areas of the user journey:
1. Providing drivers with their toolkit to make informed choices on how, when, and where they want to go online and earn.
2. Match drivers with the best trips for them and the right information.
3. Improving their pickup and drop-off experiences, ranging from finding the Rider's location to picking up complex deliveries.
About the Role:
As a Product Manager for the core Driver Experience, you will own one of the most fundamental parts of the Driver app, and lead the end-to-end product strategy and execution of UX-forward features that improve the daily lives of our drivers.
You will be a true owner, defining where the product should go and collaborating with Engineering, Design, and Data Science to make your vision a reality. This is a role for a self-starter who is able to identify both 0->1 features and incremental experience improvements from customer and data insights.
Examples of the kinds of Driver Experience projects include: Rethinking how drivers discover and manage their ways to earn (ex. Driving for Rides vs. Eats) Improving the map experience to make it more understandable and useful. Make the delivery drop off experience super simple and streamlined, saving time and reducing issues
What the candidate will do:
• Define a product vision for the team and identify near- and long-term initiatives to build your product roadmap• Translate user needs into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes. Work with engineering and design to make them a reality• Represent the global experience by understanding the differences between different regions and partner with local teams to make those solutions a part of your roadmap.• Build and foster a strong team culture with a focus on execution and results.• Clearly communicate product plans, benefits, and results to a spectrum of audiences, ranging from internal partner teams to our users.
Basic Qualifications:
• Minimum 4 years of experience of PM experience.• Product Sense - Stellar design instincts and product taste. You own what you build.• Use data to align teams and drive strategic decisions. You always get the data you need and distill it into insightful stories.
Preferred Qualifications:
• Experience delivering highly successful and creative user-facing products. You're proud of what you've accomplished.• Customer Empathy - Think about the "why" before the "what". You are passionate about always making the user experience positive and unwilling to allow product challenges to impact users negatively.• History of building healthy cross-functional relationships and focusing on team accomplishments rather than individual• Ability to advise and evaluate engineering decisions.• Experience working on mobile experiences and consumer products• You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery• Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • SplashCRM
    • SendGridEmail
    • Adobe CampaignLead Gen

An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
More Jobs at Uber351 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Operations
Product
Project Mgmt
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
South Bay
Project Mgmt
new
San Francisco, CA
Developer
new
New York City, NY
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
South Bay
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
South Bay
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
Seattle, WA
Data + Analytics
new
South Bay
Product
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
New York City, NY
Data + Analytics
new
South Bay
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
Seattle, WA
Data + Analytics
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
Seattle, WA
Data + Analytics
new
New York City, NY
Developer
new
South Bay
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
South Bay
Developer
new
New York City, NY
Developer
new
New York City, NY
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
Dallas-Fort Worth, TX
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Data + Analytics
new
South Bay
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
Seattle, WA
Developer
new
San Francisco, CA
Data + Analytics
new
South Bay
Developer
new
San Francisco, CA
Developer
new
Seattle, WA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
Dallas-Fort Worth, TX
Developer
new
Seattle, WA
Developer
new
Seattle, WA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Data + Analytics
new
San Francisco, CA
Developer
new
Los Angeles, CA
Developer
new
South Bay
Developer
new
South Bay
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
South Bay
Developer
new
South Bay
Developer
new
Seattle, WA
Product
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
Seattle, WA
Developer
new
San Francisco, CA
Developer
new
Seattle, WA
Developer
new
San Francisco, CA
Developer
new
Seattle, WA
Developer
new
New York City, NY
Developer
new
South Bay
Developer
new
South Bay
Developer
new
Peninsula
Developer
new
Peninsula
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
South Bay
Data + Analytics
new
South Bay
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Product
new
San Francisco, CA
Data + Analytics
new
Seattle, WA
Developer
new
Seattle, WA
Developer
new
Seattle, WA
Developer
new
Seattle, WA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Operations
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Operations
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Product
new
San Francisco, CA
Product
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Product
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Product
new
San Francisco, CA
Product
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Developer
new
New York City, NY
Developer
new
New York City, NY
Operations
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Data + Analytics
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Project Mgmt
new
South Bay
Data + Analytics
new
Peninsula
Developer
new
Peninsula
Developer
new
Seattle, WA
Project Mgmt
new
Seattle, WA
Developer
new
San Francisco, CA
Product
new
San Francisco, CA
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Uber's full profileSee more Uber jobs