Senior Product Manager - Driver App Experience at Uber (San Francisco, CA)

| San Francisco, CA
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About the Team
The Driver App Experience team has a vision: to enable millions of Earners globally to have a flexible, respectful, and reliable way to earn a living on the Uber platform. And our scope is growing: not only does our team's "super app" handle the Earner's needs for Rides and Eats, but also New Verticals like package deliveries, alcohol, pharmacy, groceries, and much more. For Earners to accomplish all these types of trips, we strive to deliver app features that assist, guide, and inform Earners, making Uber the best gig experience worldwide (80+ countries and counting). The Driver App is the most fundamental and critical part of the user journey: where Earners come online, plan their day, and receive and complete trips with Uber.
About the Role
As a Senior Product Manager for the Driver App Experience, you will own some of the most fundamental parts of the Driver App, and lead the global end-to-end product strategy and execution of UX-forward features that improve the daily lives of our Earners, whether you're in Brazil or France, or prefer accepting Rides or Groceries trips. You will be a true owner, defining where the product should go and collaborating with Engineering, Design, and Data Science to make your vision a reality. This is a role for a self-starter who is able to identify both 0->1 features and incremental experience improvements from customer and data insights.
Examples of Driver App Experience projects include:
  1. Build tools and opportunities to improve Earner's flexibility on the Uber platform, so they can earn the way they want to.
  2. Provide guidance at the right time and place to help Earners find the best areas and right services to earn effectively.
  3. Bring to bear key touchpoints throughout the App to inform Earners of their progress towards reaching their goals.
What the Candidate Will Do:
  • Define a product vision for the team and identify near- and long-term initiatives to build your product roadmap spanning across all trip categories
  • Translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes. Lead your cross-functional team to make them a reality
  • Represent the global experience by understanding the differences between different regions and partner with local teams to make those solutions a part of your roadmap.
  • Build and foster a strong team culture with a focus on execution and results.
  • Clearly communicate product plans, benefits, and results to a spectrum of audiences, ranging from internal partner teams to our users.
Basic Qualifications:
  • Minimum 4 years of experience in product, design, or related fields
  • Product Sense: Stellar design instincts and product taste. This is a user-focused role, so experience delivering highly successful and creative user-facing products.
  • Use data to align teams and drive strategic decisions. You always get the data you need and distill it into insightful stories.
Preferred Qualifications:
  • You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery
  • Experience working across multiple teams and managing partners
  • Experience working on mobile experiences and consumer products
  • You never hesitate to roll up your sleeves and tackle something hands-on
  • Customer Empathy - Think about the "why" before the "what". You are passionate about always making the user experience positive and unwilling to allow product challenges to impact users negatively.
  • A high bar across the board -- from your own contributions to the people you work with, to the products you work on
  • A never-ending desire to grow and learn. You never give up and set a high bar across the board, from your own contribution to the people you work with.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
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