Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. Flexe is transforming the $1.6T logistics industry. For more information, please visit flexe.com

As a Senior Product Manager in our customer experience space, you will utilize your technical expertise and product sense to drive our best-in-class customer platform to new levels. Your strong design background and passion for data visualization, dashboarding and reporting will help you build the platform our customers dream about. You will be spear-heading user research to uncover customer pain-points and strategic business opportunities. On top of this, you will lead a team of engineers and partner with our operations and commercial teams to deliver a complex roadmap of both product and process solutions. Your work will be a crucial part of unlocking FLEXE growth and top-line revenue.

Responsibilities:

• Develop a product vision, strategy, and roadmap for the FLEXE customer platform
• Use your design skills and business acumen to create dashboards that visually display the information our customers care about most
• Define what success looks like using meaningful and innovative methods of measurement
• Partner closely with engineering, marketing, sales, and operations to execute your product vision
• Spearhead user research efforts focused at understanding both internal and external customers
• Become a domain expert in both the FLEXE platform as well as the landscape for logistics solutions

Requirements:

• 5+ years of experience as a Product Manager or Product Design
• 3+ years of experience in logistics / supply chain
• Experience incorporating user feedback and business strategy to craft long term product strategy and vision
• Track-record of building trust with key stakeholders to align multiple teams and deliver on strategic initiatives
• Proven experience transforming multiple solutions into a cohesive platform
• Strong technical background with a degree in computer science or similar field
• Bonus: Past experience as an engineer or engineering manager

#LI-Remote

Benefits:

The benefits package at Flexe is thoughtfully designed to help people lead healthy lives in and outside of work.

-Health benefits for individual:

--Dental and vision are covered 100%

--Medical is covered 100% for HSA or a tiny premium for PPO.

-401k Matching Program

-Internet Stipend, while we're 100% work from home

-$300 Work from home office reimbursement

-20 days of PTO

-13 Total Holidays

--10 company holidays (We've added Juneteenth to our list of holidays observed)

--2 floating holidays

--Take your birthday off!

-Paid Parental Leave & Bereavement Leave

-Paid Volunteer Time

-Industry learning initiatives with talks, demos, site visits. Etc.

Working at Flexe:

Here are a few perks that make day to day work at Flexe even more enjoyable:

-Choice of MacBook or PC and monitor setup, and height adjustable standing desk

-Located in historic Pioneer Square; restaurants, bars, shops, and mass transit hub

-PhilanthroFLEXE program. A quarterly program where we give back to the community through volunteer work, fundraising drives, etc.

Other benefits available when in-office:

-Bike lockers and showers

-Fully stocked pantry and beverage fridge

-Bake-off challenges

-Team sports such as Kickball, Softball, etc.

Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.

Flexe is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.