Flyhomes is a place where authenticity, equity, and innovation collide to build the world’s best homebuying experience. Innovation is in our DNA. What will you create here?

We offer brokerage, mortgage and closing services—all under one roof—to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond. 

Real estate, mortgage and technology are what we do, but people are at the core of our mission. That’s where you come in! Whether you're our employee or our client, we believe it’s about people, not properties. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you’re dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!

You’ll join our Digital Client Experience team with a set of Product Managers, Designers, and Engineers focused on creating a world class homebuying, home selling, and moving experiences. Our team builds products that delights customers as well as drives impact for our business. In partnership with key stakeholders across the company including our marketing, support, sales, and internal teams, you’ll lead our product investments that guides a customer through the process of working with Flyhomes. You’ll partner closely with Market Managers to ensure our journeys are relevant and localized for customers in each of our markets. 

Through research, customer interviews, and data analysis you’ll build deep user empathy to inform your product roadmap and feature specs. You’ll invent new features, refresh old ones, and cut those that don’t meet the bar. You’ll have a deep understanding of the Flyhomes business and develop strategies to drive both customer value and business value. You obsess with quality and are responsible for ensuring we deliver it in every single release. You’re data driven and will report out your successes and your learnings as you innovate and embody the spirit of moving fast with intention.If you love ambiguity, problem solving, driving alignment, and continuously validating your hypothesis, this role is for you! Ready to take help create the next generation of real estate experiences? Apply today!

As a Senior Product Manager, Client Experiences, you’ll set a vision for how our clients will sell homes with Flyhomes.  You’ll partner closely with our business and program teams to craft both online and in-person experiences that guide and support our customers on their journey. Your work will help streamline the overall process for our customers, making it faster, simpler, and more delightful to work with Flyhomes.  

What You Will Do:

• Deeply understand our customers needs and motivations and be the voice of the customer in every conversation.
• Gather and analyze feedback, reviews, ratings, and research to derive insights.
• Work with business and technology leaders to develop a product strategy for your space and a roadmap to execute on that strategy.
• Define product requirements. Partner closely with design and engineering to craft features that solve real customer problems in a way that impresses and delights.
• Define, drive, and develop reports for KPIs to determine the health and success of your product area.
• Operationalize and scale processes and associated technology products to support our aggressive growth targets.
• Evaluate a buy vs. build approach and drive agreement amongst stakeholders for identified product solutions
• Strong execution focus, continuously delivering value while prioritizing the next set of investments.
• Design and deliver reporting to leadership on product performance.

What You Will Bring:

• 5+ years of product management experience
• Proven track record of getting things done and done well with lots of examples of projects you’ve shipped and their impact
• Amazing written and verbal communication skills
• A strong operational focus, with a good understanding of how online and offline processes and policies combine to drive impact
• Deep user empathy
• Technical or real estate background a plus

Your Superpowers 

• Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations
• Creativity and Vision: You inject originality into your daily work. You think outside the box and are willing to take a risk to find the best solutions
• Analytical Thinking: You are able to distill and synthesize complex ideas into concise, meaningful information and tell the story through design.
• Work Excellence: You are conscientious with the consistency and quality of deliverables. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.
• Collaborative: You partner effectively with clients and colleagues, to drive our ‘winning together’ culture and execute on our common design goals
• Learning Agility: You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage
• Driven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn’t scare you
• Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner for the benefit of your clients and the company
• Flexibility: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together

This role is remote and can be located in any state where we are operating. We are currently operating in WA, OR, CO, CA, IL, UT, NC, MD, FL, AZ, NY, TX, NV, NJ, MN, PN, KY, VA, ID, SC with more to come! 

At Flyhomes, we use compensation ranges based on US geographic locations which are grouped into 4 tiers.  To determine the compensation difference by tiers, we use a pre-determined differential based on external market data.  The salary band shown in this posting is the broadband that includes the hiring range for all tiers for the job posted.  A job offer will be based on the salary band for a candidate’s specific geographic location at time of hire and commensurate with experience. 
Salary band:  $117,600~$176,000   

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and AD&D
• Long-Term Disability Insurance
• Voluntary Life/AD&D
• Voluntary Universal Life with LTC
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Commuter Benefits
• Employee Assistance Plan (EAP)
• 401(k) Retirement Plans