Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 2,400 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 500 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity

We, at Flywire, are seeking a Sr. Product Manager - B2C to be the Payer’s advocate across our EDU vertical and beyond. Being a B2B2C company, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. The candidate will understand the different personas making up our user base, across the globe, and will invent and build products that solve pains for students/payers/parents. Collaboration, relationship-building, and communication are key aspects to being successful in this role.

Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own different B2C products we are building.. What does this look like? You must …

• Translate current and prospective payer pain points into solutions that answer these pains.
• Understand in depth the different nuances of payers cross our solutions, globally.
• Collaborate with different departments and other product managers to come up with innovative solutions and enhancements to current product offerings
• Help create and lead the Payer value strategy across the company, with the goal of extreme payer satisfaction
• Be ready to both manage people and understand the overall market, but also dive down to detailed requirements, focus groups and user research and execute with Engineering.

Qualifications

Here’s What We’re Looking For:

• 5+ years of product management experience in a role that directly touches end users
• Passion for exceptional user experience is a must
• Experience in higher education or related field with product / project management experience is a big plus
• Ability to compile and communicate key insights to offer recommendations and solutions
• A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making
• A team player
• Obsessed with solving end user problems 
• Entrepreneurial spirit and ability to work in a fast pace environment
• Humble - You do what’s best for the company, no politics, no ego

Additional Information

What We Offer:

• Competitive compensation, including stock options
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in
• WFH Stipend & Digital Disconnect Days 
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
• Submit today and get started!

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.