Senior Product Manager - API (Remote) at Quicken Loans

| Detroit, MI
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As a Rocket Companies®' team member, you're empowered to make an impact, employ your entrepreneurial spirit, and build a career customized by you because - At Rocket, You Can.

Our company is at an exciting inflection point - we're on the path to build out and scale an entire platform across multiple businesses, thereby creating certainty in life's complex moments for our clients. Our team members are change agents who combine strategic decision-making with strong execution in an environment of constantly changing markets and consumer demands.

We are tackling the biggest problems at scale that need solving from Product Managers like yourself - those seeking to challenge the status quo, dive deeply into technology, solve client issues and leverage our tech platform to deliver distinct, innovative solutions. Not only will you become part of the team reshaping the fintech industry, you will also have opportunities to contribute to our mission, which transcends far beyond the bottom line and into the communities in which we live and work.

Minimum Qualifications
  • 5 years of experience as a Product Manager for software products that include API functions; experience managing APIs as a product is preferred.
  • Demonstrated understanding of RESTful concepts and JSON with at least 3 years of Agile experience
  • 5 years of experience defining and delivering world-class software products in a Product Management role, with a focus on frontend customer experiences
  • Customer champion, obsessed with building better experiences that drive value
  • Demonstrated expertise defining a product vision, strategy and roadmap
  • Demonstrated expertise influencing, negotiating with and gaining buy-in from stakeholders
  • Demonstrated expertise understanding the needs of, and advocating on behalf of, existing and prospective customers
  • Demonstrated expertise collecting and using data to make strategic decisions
  • Demonstrated expertise defining, managing and measuring product success
  • Demonstrated expertise translating customer requirements into work items for engineering, design or data teams
  • Demonstrated ability to understand underlying technologies, data and design of solutions
  • Demonstrated ability validating design through user research, such as A/B testing
  • Ability to contribute to a Product Management Community or Practice (CoP)
  • Demonstrated aptitude for solving technical and operational problems while driving multiple priorities and programs and delivering against tight timelines in a dynamic environment.
  • Ability to thrive on a high level of autonomy and responsibility
  • Comfortable with early-stage product development

Preferred Qualifications
  • Graduate degree or equivalent competency in information technology, business management, marketing or a related field
  • Experience with the fintech industry

Job Summary

Digital Partnerships is a new team at Rocket that is focused on providing 3rd party partners and their customers the right experiences and capabilities for the Rocket suite of products.

As a Senior Digital Product Manager, you will be recognized as an expert by the teams they work with and acts as a mentor to peers. This is an opportunity to own the success of software products by setting the strategy, roadmap and feature definition for all phases of its lifecycle. You'll combine your competitive market research with your customers' business goals to illustrate a product vision. You will also define the business hypotheses and key performance indicators to measure product success and ensure delivery of business value for each iteration of a product release. As a Senior Digital Product Manager, you will be responsible for elevating product team performance and must have demonstrated ability in mentoring and driving product performance and processes at a higher caliber.

Responsibilities
  • Develop, maintain and iteratively improve the product vision and roadmap, ensuring that solutions achieve desired outcomes
  • Evangelize a common understanding of the product vision and roadmap
  • Collaborate with stakeholders to define the product's strategy, go-to-market strategy, competitive analysis and revenue analysis
  • Anticipate customer needs and wants through market trends, customer research and product data evaluation
  • Maintain a healthy feature backlog to support a continuous flow of value
  • Collaborate with stakeholders to translate business and technical investment decisions into features
  • Ensure that acceptance criteria are met prior to launch
  • Enable an intuitive customer experience through functional requirements (FRs) and non-functional requirements (NFRs)
  • Collaborate with stakeholders to define the scope of work for features, epics or programs
  • Integrate product data, stakeholder ideas and customer feedback into requirements
  • Collaborate with stakeholders to conduct trade-off analyses and inform priority of technical debt, technical investment work and customer requests
  • Actively monitor feature progress, risks and scope to anticipate and mitigate issues
  • Collaborate with leadership to support team member onboarding and growth
  • Collaborate with leadership to define product management best practices and processes
  • Develop and track KPIs to measure product impact

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. And we're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

Colorado Candidates Only. Pursuant to the disclosure requirements of C.R.S. § 8-5-101, et seq., the minimum salary for this position for candidates in Colorado is approximately one hundred and thirteen thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed minimum compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. The Company is a proud equal opportunity employer and committed to providing an inclusive environment based on mutual respect for all candidates and team members.
More Information on Quicken Loans
Quicken Loans operates in the Financial Services industry. The company is located in Detroit, MI, Cleveland, OH, Charlotte, NC and Phoenix, AZ. Quicken Loans was founded in 2022. It has 14453 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 69 open jobs at Quicken Loans, click here.
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