Senior Product Manager - AI Platform (Remote) at Relativity

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Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements?
About AI at Relativity
In the past two years, billions of documents have already benefited from the insights of Relativity AI - and we are just getting started on our journey to use AI to improve each user experience, product, matter, and investigation at Relativity. We are focused on helping our users discover the truth more quickly, and act on data with confidence.
• We are focused on algorithm excellence, to provide the most robust and trusted experience possible.
• We are creating a world class toolset to solve complex challenges quickly and iteratively.
• AI leveraged everywhere, all stages of discovery to better manage cases and optimize product operations.
As a team, we believe in exploration, experimentation, and bringing your curiosity to work every day. We know that you can't innovate without experimentation - and a little failure happens on the path to invention. We use the latest and greatest to ensure we are the best. We strive to experiment, ship, and learn every day.
About Product Management for AI
Valuable insights can't happen without great data and a deep empathy for the product experience of our users. Our AI Services Product Management team ensures that the breadth of Relativity data is used to solve meaningful customer challenges across the RelativityOne platform using cutting edge AI/ML technology. We work hard to explain the WHY behind what we build while remaining deeply involved in the HOW, and we do this across two separate areas: (1) "AI Capabilities" sprint teams deliver new AI models and AI-powered solutions to internal groups to leverage as they ship products to end-users; (2) "AI Platform" teams deliver the "AI factory" infrastructure and tooling that Capability teams rely on to power their innovation.
About the Senior Product Manager of AI Services Role
The Product Management team is looking for a Senior Product Manager to oversee our AI Platform teams whose collaborative nature and effective communication skills complement experience with AI/ML platforms, especially experience building out data processing technologies (e.g. spark/Hadoop), data lakes, and ML Ops practices. You will be responsible for driving the strategy of our platform build out and partnering with teams in the business to drive usage of the platform. Your success will be a product of how you enable other teams deliver on key business objectives while you oversee priorities around cost, performance, efficiency, and more.
With petabytes of unmined legal data available and top AI talent, we have an unmatched industry opportunity to create AI solutions that power the pursuit of justice globally. You will lead the charge.
Your Role in Action:
    • Act as Product Owner over an AI Platform sprint team
    • Drive clarity in the strategy of what we're building - Why this and not that? Why now and not later?
    • Own the requirements of what we're building - How should we factor in cost, performance, and extensibility into platform components?
    • Inspire on the value that this roadmap will bring to users and our business - How does this work drive our overall AI strategy and help our users more effectively achieve our mission: "organize data, discover the truth, and act on it"?
    • Manage a small team of product owners, whose separate sprint team overseas our enterprise data lake. Together, iteratively define and deliver a world-class data lake that powers industry-defining AI/ML solutions for our customers and internal business units
    • Deeply understand the various internal teams who could benefit from our AI platform technology and consider their needs as a central part of our strategy
    • Clearly communicate high-level technical product details to internal/external stakeholders in role-specific levels of detail
    • Collect, organize, and prioritize product requests and challenges from internal teams, providing compelling and concise business cases to justify and explain product work
    • Partner with Engineering to define and execute against quarterly team-level OKRs that align to both our business strategy and local priorities
    • Translate high-level projects (e.g. quarterly "Key Results") into low-level stories with requirements for improving the AI Services platform
    • Inspire teams by bringing a deep sense of empathy for the challenges of internal groups and a familiarity with their workflows and needs
    • Discover and explore business data sources and emerging AI technologies to drive innovation across the product line

Your Skills:
    • 4+ years experience in product management
    • Multi-year experience in Platform Product Management, especially AI Platforms- Your past experience working with big data platforms will ensure that we are leveraging best practices and lessons learned as we build out a world-class AI/ML practice
    • Strong people leadership - Your team will look to you for guidance as we make decisions on new technology and develop new processes for working together as an AI Services team. Your ability to coach Product Managers, solidify working norms, and drive strong decision making will be essential the program's success.
    • Excellent written and verbal communication skills - In the same afternoon, you might share project information with engineers and then executives, so your ability to speak (or type) clearly at the appropriate level of detail will drive successful conversations.
    • Known for team collaboration - Your average day might involve interactions with 4+ different teams across the business, so your skills of active listening, meeting facilitation, and project management will make teams love working with you.
    • Strong project manager able to handle multiple projects simultaneously - You will have competing priorities with combinations of ad-hoc and planned deliverables requested by different groups. Your ability to balance priorities, pushing back when needed, will ensure high quality work.
    • Proven business acumen - You will be the face of the product's strategy to your technical teams, so your ability to connect the lines between the team's work and our business goals will motivate your team and drive success
    • Wondering whether or not you qualify - don't worry, just apply! Diverse backgrounds, experiences, and ways of thinking make our team stronger!

Relativity is a diverse workplace with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Long-term incentive program
Training investment program
Transparency in Coverage Information
The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.
Link: https://www.bcbsil.com/asomrf?EIN=123456789
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Technology we use

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An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We offer a competitive set of benefits and perks from great insurance, to unlimited time off and a zen room!

Culture
Volunteer in local community
We support local organizations through employee-nominated monthly grants and provide a large grant annually to schools within our community. See more: https://www.relativity.com/about-us/giving-back/
Partners with Nonprofits
We work with several organizations such as: Cradles to Crayons, Embarc, Year Up, Greater Chicago Food Depository, Best Buddies, MakerGirl, Latinas in Tech, NSBE, Anita B.Org - and more!
Friends outside of work
Eat lunch together
Intracompany committees
Our community resource groups: Black at Relativity, Relativity Women of the Workplace, RelAsians, Relativity Pride, Faces of Relativity, and RelMind.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
At Relativity, we focus on and measure the quality of our team members’ output, not where and when they work. See the "Additional Perks & Benefits" section for more information.
Remote Work Program
Family Medical Leave
Restricted work hours
In the U.S., we have formal breaks where the office closes between 12/25 - 1/1 and new in 2020, the week of the 4th of July as well!
Company sponsored family events
We have an annual summer picnic where all employees are encouraged to bring family members.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Parking
Recreational Clubs
Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Movie Night, Gaming Groups, and several more.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
To support an employee’s learning and development journey, Relativity offers access to on-demand training and certifications, internal expert-led courses and demos, and funding for external learning
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
The Relativity Certified Administrator Exam

Additional Perks + Benefits

At Relativity, we focus on and measure the quality of our team members’ output, not where and when they work. Our philosophy translates to two work practices applied to teams that can support them.*
• Agile work hours: A team member’s shifting their everyday schedule by starting early/later or working in time blocks that fall outside the “typical” working hours to meet personal needs
• Agile workplace: Telecommuting to work on a semi-regular or regular basis**
*Due to the nature of some teams' responsibilities and structure, members may not have such flexibility.
**Telecommuting on a regular (full-time) basis is limited to the country/region in which you are employed and subject to manager approval.

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