Senior Product Analyst at DataSite (An American Tower Company) (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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Datasite is the industry leader in technology solutions that enable mergers, acquisitions, initial public offerings, restructuring and other critical capital transactions in more than 170 countries. We provide the world's leading investment banks, private equity firms, law firms and corporations with tools to simplify, streamline and accelerate the due diligence process, helping them close more deals, faster. We are a global team of high-energy, passionate people. We have strong individual voices but we work as a team, bringing out the best in each other. We thrive under pressure and always keep the customer at the heart of everything we do.

Job Description:

We are looking for a talented Sr. Product Analyst that will work closely with product managers, the User Experience team, and different stakeholders across the company. The Product Analyst will tailor KPI reports/dashboards and facilitate experimentation to improve end user efficiency and satisfaction and drive up new feature adoption.

We are looking for a highly analytical self-starter with a strategic mindset that uses a blend of analytics, user empathy and intuition to divine insights from product data.

Key Responsibilities

  • Serve as the in-house expert on product analytics, analyzing user flows and making recommendations for further qualitative research
  • Support and partner with product managers to develop effective internal research capabilities
  • Develop and run analyses, experiments and reports to enhance our user journey understanding, reveal new insights, and identify opportunities to improve end-user learnability & task efficiency
  • Work alongside product managers to define and build KPI's, dashboards, and reports that describe progress towards business outcomes
  • Onboard members of the organization to using existing reports or generating custom views based upon report templates and data snapshots
  • Carry the voice of the customer and make recommendations based on best practices and lessons learned
  • Evangelize a data-driven, user-centric culture and drive alignment between departments on relevant topics

  • 3+ years of hands-on B2B experience analyzing in-product data including analyses such as customer journey mapping, audience profiling/segmentation, cohort/mix analysis
  • Experience in SQL writing code required
  • Experience with Heap, and Looker, and AppCues or similar products a plus
  • A track record of being a team player and leader with strong interpersonal and communications skills (both written and verbal)
  • An innate drive to learn and be curious, with the desire to deeply understand the root cause of problems
  • Ability to work independently and a strong sense of ownership
  • Excellent emotional intelligence, patience and active listening skills
  • Exceptional project management and organizational skills
  • An understanding of Product Management processes
  • Prior track-record driving significant business impact, influencing specific OKRs/metrics
  • Ability to organize and cleanse data, identifying data integrity issues and drive resolutions

About you
  • Experience working as part of a remote team / working from home (WFH)
  • Technical aptitude and attention to detail
  • Good problem-solving skills with the ability to analyze and diagnose complex issues
  • Good oral and written communication skills
  • Strong interpersonal skills
  • Self-starter and quick learner
  • A passion for quality
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