Senior Product Analyst at Spruce Holdings (Remote)

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About Spruce

Spruce is the platform enabling modern real estate transactions. We work with forward-thinking mortgage lenders, real estate companies, and investors. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services necessary to make that happen.

Spruce is looking for a Senior Product Analyst to report to the Director of Product. The ideal candidate will have experience partnering with product and engineering to make data driven product decisions. As part of the product team you’ll work across multiple cross functional teams (product, design, engineering and data science) on product launches, understanding and recommending key metrics for continuous improvement and product adoption.

Who you are

  • High Proficiency in SQL
  • 2+ years of recent experience as an analyst or similar role - using analytics to deliver business insights and drive product adoption
  • Strong collaborator, with ability to transform and communicate insights to business and technical stakeholders
  • Curious and resourceful in approach to problem solving
  • Experience with Looker or similar platform
  • Exposure to bug triage and product development
  • Experience with software development tools such as JIRA, Asana or similar
  • Experience with Heap or similar product analytics tool

What you'll do

  • Own Zapier maintenance and thematically understand productization
  • Own use cases around notification service and understand its applicability across teams and functions
  • Own ongoing adoption of Heap and assist teams in product usage analytics 
  • Triaging bug and feature requests, partnering with engineering to perform root cause analysis and determining best course of action 
  • Deliver data analysis and reports when required with a focus on using data to identify usage patterns, changes, and user painpoints

We are proud of the team we’re building. We're committed to equal opportunity employment -- and beyond. We believe diverse experiences and perspectives build a stronger team and a better product. We welcome fresh perspectives and challenge our own assumptions to make Spruce better. The more inclusive we are as a company, the better we can serve our customers.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • ReactLibraries
    • PostgreSQLDatabases

What are Spruce Holdings Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Breakfast on Mondays!!! Companywide lunch on Wednesdays!!!
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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