Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Our Corporate Strategy team is a new and growing function here at Mailchimp to support our strategic initiatives, business operations and revenue management as Mailchimp continues to evolve. We are seeking a motivated and energetic data analyst to support the growth of the analytics function of this team.

As a Senior Product Analyst on the Business Analytics team, you will help lead strategic, data-driven decision making at Mailchimp. In this role, you will apply a variety of analytical tools and techniques to conduct deep dive analysis to both help understand and better explain customer behavior and business trends as well as predict future business outcomes. You will partner with stakeholders across the company -- product, finance, marketing, legal, and others  -- to support the business on strategic analytics requests and build cross-functional reporting to arm Mailchimp with insights that will help steer our future. The preferred locations for this position are: Atlanta, New York or San Francisco.  Other remote locations will be considered.

What you'll do here:

• Identify and synthesize both quantitative and qualitative research and trends related to the business to help teams make data-informed decisions
• Conduct targeted analyses on high-priority topics and provide subject matter expertise on business analytics topics
• Independently analyze multiple kinds of data sets that provide a complete picture of users behavior from attraction, awareness, conversion, usage, and retention.
• Lead the generation of insights through visualizations and advanced analytics 
• Craft narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
• Design experimentation initiatives, synthesize and present results
• Build relationships and provide analytical guidance to key business stakeholders and leaders
• Drive methodology iteration and build templates for common analysis projects
• Develop data infrastructure guidelines for new product / feature launches and partner with data teams to implement
• Build analysis plans and plan out analysis for individual or team analysis project
• Collate data from across Mailchimp to develop and maintain a set of clear, consistent, and comprehensive dashboards that track Mailchimp performance across functions on an on-going basis.
• Continuously improve scoreboard reporting and facilitate insight generation from scoreboard metrics – highlighting and decomposing trends and drilling down to identify underlying drivers
• Work closely with strategic initiative owners to develop, maintain, and automate reporting on impact and KPIs of cross-functional initiatives (e.g., revenue growth, upsell rates, cross sell rates, etc.)  

We'd love to hear from you if: 

• You have experience in an analytics-focused role, prior work experience within a technology (software) company is a plus
• Expertise in SQL
• You have an understanding of web analytics and user behavior analysis is a plus (Google Analytics, Adobe Analytics, etc.)
• You have experience working with cloud based data warehouses like Google BigQuery, Redshift, or Snowflake is a plus 
• You have demonstrated, hands-on experience with data visualization tools, e.g. Looker and Tableau
• You have proven experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and create actionable insights
• You have strong communication, collaboration, and problem-solving abilities 
• You have experience working and presenting to leaders and building relationships with them
• You have a Bachelor’s or Graduate degree (business, analytics, or mathematics a plus or equivalent work experience)
• We encourage you to apply even if you don't meet 100% of the above requirements, if you meet at least 50% of the requirements studies show that you may still be considered, we’re excited to see your unique qualifications for the role!

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.

Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.

Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who wold like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact [email protected]. 

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.