Senior Product Analyst at Headway (Remote)

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Headway is building a new mental healthcare system that everyone can access. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. That’s why Headway is building the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

We launched in April of 2019 and are now powering 175,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact.

Headway is growing fast, and we’re looking experienced Product Analysts! You’ll help to uncover key insights and turn them into actionable product recommendations, guiding decision making across the entire organization.

You will:

  • Become a trusted strategic partner to our Product and Engineering teams and work with them to identify important questions and help answer them with data
  • Help define the roadmap for our product analytics infrastructure, and create source-of-truth data models to support reporting of product metrics 
  • Build high quality data products and dashboards that enable your stakeholders to move fast and answer their own questions when needed
  • Develop frameworks for prioritizing and sizing problems, designing experiments, and delivering analysis to drive decision making
  • Communicate and present your insights to key stakeholders across the entire business

You will love this role if…

  • You have 4+ years of experience using data to solve real world problems and drive decision making within a product or growth organization 
  • You’re opinionated about product analytics, and understand how your product recommendations drive business outcomes 
  • You’re proficient in SQL, and have enough experience with either Python or R to conduct deep analysis; familiarity with statistical techniques and experimentation is a plus
  • You're motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability). We have already helped thousands of people get care they couldn’t have otherwise afforded today and we’ll help millions tomorrow

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, and experience.


#LI-DR1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ. 

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

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Technology we use

  • Engineering
    • PythonLanguages
    • ReactLibraries

An Insider's view of Headway

What's something quirky about your company?

We're turning the unglamorous health insurance industry into an exciting one. This team is extremely talented and passionate, striving to change the status quo and do good, all while having tons of fun. We found a winning formula at Headway: the smartest people + a familial vibe + a beautiful mission!

Niki

Business Operations

How do you collaborate with other teams in the company?

I'm working on a project with our Growth and Operations teams, and it's been refreshing to hear each team's priorities/concerns when it comes to the product. It's important for engineers to understand how the things they build affect larger systems! So I really value working with teammates who speak to patients and healthcare providers every day.

April

Software Engineer

What makes someone successful on your team?

Headway is extremely driven by our cultural principles, one being: 'Act like a Headway owner before a functional owner.' Success at Headway means prioritizing the success of our mission and acting selflessly to contribute to Headway’s goals.

Molly

Business Development

What are Headway Perks + Benefits

Culture
Friends outside of work
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Perks & Discounts
Casual Dress

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