Earnest empowers people with the financial capital they need to live better lives.
We're an accomplished team of technology, finance, and design geeks who believe consumer lending can be radically improved and are doing something about it. We are disrupting the trillion dollar student loan industry by redefining what it means to be creditworthy. We created a company that combines data science, streamlined design, and technology to:
- Build products that simplify the lending process
- Personalize loans to suit the needs of our customers
- Engage with our customers through more human experiences
Our culture is one that values transparency and blameless problem solving. Earnest has a strong track record of employee growth and career progression. Earnies are empathetic, product-focused, proactive, and curious.
As a Senior Product Analyst on the Data and Analytics team at Earnest, you will report to the Lead Product Analyst and work closely with our Going Merry (scholarships & financial aid) team to use data to make better decisions and accelerate learning. This role requires true analytical curiosity and the ability to solve unstructured problems. You have experience not only deriving insights, but delivering impactful and actionable recommendations. You have the ability to see different angles of a product or business opportunity, turn abstract business questions into structured data analysis, and clearly communicate meaningful insights that drive strategic decision-making.
What you’ll do:
- Perform hands on, in-depth analysis to assist in identifying product opportunities and product roadmap decisions
- Analyze behavioral and financial product data to identify customer segments, improve conversion, and gain understanding of the consumer life cycle within the product
- Clearly and concisely communicate insights and results to both technical and non-technical stakeholders
- Work closely and collaborate constantly with product managers, designers and growth managers to provide analytical rigor throughout the product development lifecycle
- Design and analyze A/B tests to find efficiencies within the user journey
Ideal Background and Expertise:
- 3+ years of experience in a data-centric role
- Experience manipulating and summarizing data using SQL
- Experience communicating results and insights to leadership
- Experience in Analytics Tools (Segment, Amplitude, Google Analytics and/or Looker)
- Understanding of conversion funnels
- Experience with experimentation and A/B testing
- Experience (or interest in) primarily asynchronous work
Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits that include:
- Health, Dental, & Vision benefits plus savings plans
- Work anywhere in the U.S.
- Mac computers + work from home stipend to set up your home office
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- 401(k) plan to help you save for retirement plus a company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary to anywhere in the world
- Competitive days of annual PTO
- Annual “my day”
- Pet insurance!
- Competitive parental leave
- Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events
At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
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