Root
Simplifying the everyday services people need.
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Senior Product Analyst, Claims at Root (Remote)

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The position.

At Root, we’re doing things differently. We’ve reimagined the car insurance industry to make it smarter, more equitable, and a better experience for all. Using technology in smartphones, we’re able to measure driving behavior to give our customers the prices they deserve.
Consumer behavior is noisy and difficult to interpret. This difficulty often leads to treating consumer preferences as a black box - unintelligible to all but a handful of visionaries who "know" what customers want. At Root, we don't believe in black magic. However, we do believe in leveraging structured thinking and constant iteration to create products that customers love.
 
As a Senior Product Analyst, Claims, you will be an advocate for informed, data-driven decision-making to help us interpret our customers' behavior and create/monitor dashboards that will help us analyze operational trends. This role will report to the Manager, Claims Analytics.
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus and offices in other locations to give more flexibility and more choice about how we live and work.
What you’ll be achieve.

  • Assist product owners in defining the roadmap for a specific area of the business
  • Define and own metrics that capture the spirit of business objectives as closely as possible
  • Leverage data to generate insights about customer preference and experience
  • Independently scope and prioritize analytics projects from end-to-end; ask the right questions, track down necessary data sources, analyze findings, and present opportunities to the team
  • Design and evaluate A/B experiments to measure the success of product features
  • Work with engineers and other analysts to improve the structure and quality of data in the data warehouse
  • Distill and communicate technical findings to business stakeholders
  • Provide guidance to less experienced analysts

What we're looking for. 

  • Bachelor's or Master's degree in a quantitative field
  • 3+ years of analytics or data science experience in a business or academic environment
  • Demonstrable experience teaching or explaining technical results and concepts to less technical audiences
  • Experience writing and validating complex SQL queries
  • Familiar with the basics of dimensional modeling, data warehousing, and version control
  • Experience applying statistical techniques to business problems: linear and logistic regression, decision trees, confidence intervals, p-values
  • In-depth knowledge of experimental design and A/B testing
  • Familiarity with a scripting language (i.e.Python or R)
  • Proficient in Tableau or other business intelligence tools; adept at building intuitive and insightful visualizations
  • Proven ability to execute on projects quickly; "get things done" mentality
  • Unabashed question asker; willing to learn new skills for the task at hand

 


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
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What are Root Perks + Benefits

Root Benefits Overview

Our benefits exist to support exceptional employees in doing their very best work. We have full health, vision, dental insurance and we cover 100% of the premiums for employees and 75% for dependants.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Root employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
A health insurance plan that provides for you and your family.
Life Insurance
Employer-paid for life insurance is equal to 60% times an employee's annual salary.
Pet Insurance
Pet insurance that protects your four-legged loved ones.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Root contributes the equivalent of 3% of your salary to your 401(K) regardless of your contribution.
Company Equity
Root offers incentive stock options that vest over a 4-year period for all of our Engineering roles.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Root also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Root provides employees with a flexible work schedule but our core hours are generally 9-5.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Root offers up to $100 a month for qualified commuter expenses.
Company Outings
Free Daily Meals
We provide catered lunch every day.
Stocked Kitchen
Root has a stocked kitchen of snacks and drinks. Everything you need to do your very best work.
Parking
Relocation Assistance
We offer competitive relocation packages.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Root has a continuing education budget for conferences, online resources, and certifications that are related to their work.
Diversity Program
Lunch and learns
Root hosts weekly lunch and learns from
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
We have 12 hack days a year for engineers to explore new technologies or build things that aren't prioritized on our product roadmap but pique their interest.

Additional Perks + Benefits

Our carefully curated benefits and perks exist to empower our employees to do their very best work by bringing their authentic selves to work every day.

An Insider's view of Root

What does your typical day look like?

A quick standup followed by opportunities for both pairing and soloing. Maybe an occasional design meeting or retrospective. My team sits at the intersection of a lot of technologies so the day-to-day work varies. There's time carved out to learn technologies that are new to me and to help lead others with the technologies that I already know well.

Jordan

Senior Software Engineer

How does the company support your career growth?

I think the emphasis on team rather than personal responsibility makes Root a great place to grow. Engineers aren't concerned with producing their "own" work at the exclusion of helping others. Engineers at Root also just love problem-solving and step up to whatever problems I come to them with.

Liz

Software Engineer

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