The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Amherst is looking for a Senior Technical Product Manager to lead the development of our consumer facing solutions and serve as a key member of the technical Product team within Technology to ensure customer and business expectations are satisfied while identifying innovative opportunities to stay ahead of the curve. This role will work closely with the Leasing, Marketing and Property Management businesses and a dedicated Tech squad (Design, Engineering, Architects, Project Managers and Analysts) to drive the product roadmap, identify and fill product gaps, implement new product features and opportunities, and become an expert in the rapidly growing real estate vertical.

• A Real Pro. From concept to delivery, rolling out new and innovative products is your thing!
• Intellectually Curious. You are a detective, with a keen interest in solving both business problems and continuously looking to self-improve professionally. You strive for best practices and explore trends/experiments to improve the status quo.
• A Creative Problem Solver. You have a propensity to think strategically, logically and outside the box to solve problems for the business and customer.
• Hard Working. You aren’t afraid of a tough deadline.
• Customer First mentality. Everything you do puts the customer experience front and center
• Salesforce believer. We are building a best-in-class Property Management and Leasing platform using this system and your creative and innovative mindset is needed to fully realize its potential for the customer experience
• Highly structured, disciplined, and take pride in your work.
• Team Player. You put the business success first, are fun to work with and have a high degree of personal character and integrity.
• Technically adept / Business savvy.

What you’ll do:

• Define and manage the product strategy and roadmap for the MainStreetRenewal.com brand within one of the largest real estate companies in the United States, you will own the digital front door of Amherst’s leasing business which has millions of unique visitors every year
• Collaborate across multiple technical and business teams to create a seamless user experience across the consumer’s real estate journey – from home search to leasing prospect, application process and finally resident status
• Optimize the digital experience for our thousands of residents to ensure premium customer service
• Work closely with engineering, design, data science, marketing, and operational teams
• Lead product ideation, validation, definition, and execution
• Lead and mentor a small team of Business Analysts and UI / UX designers to craft well defined requirements developers understand, and wireframes and designs stakeholders can get behind

What you’ll bring:

• Minimum 5 years of consumer website and mobile Product Management experience, preferably in the Real Estate industry
• Minimum 2 years of line management responsibilities
• Bachelor’s degree and Product / Project Management certifications
• Proven record of product growth through data-driven decision-making, using data to validate problems and ideas objectively
• Expert written, presentational and oral communication skills
• Empathetic without being a pushover, analytical but sees the bigger picture
• Ability to synthesize problem statements from customers and stakeholders while redirecting the conversation away from solutions and feature requests
• Enough familiarity with technical frameworks and processes to have an informed discussion with engineers and solution architects
• Keen eye for consumer-grade product design
• Experience leading qualitative and A/B testing (e.g. usertesting.com, Optimizely) to deliver and design optimal frontend experiences

Nice to Have:

• Experience and sound working knowledge of Salesforce CRM and Google Analytics highly preferable

​Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.