Senior Manager, Technical Product Manager - Multiple Locations

| Raleigh-Durham, NC + 25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
If you are located in Saint Petersburg, FL, San Antonio, TX, or Raleigh, NC , you will have the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
  • Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans
  • Interprets vision and translates into requirements for engineering teams; Validates requirements with marketplace via pilots and beta groups
  • Pro-actively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
  • Develop an intimate understanding of Clinical Process and products across the enterprise that use our products and capabilities and maintain a list of contact, SMEs and operational leaders that support them
  • Observes User interactions with product; Dialogues with stakeholders on implications and modifications; Accurately represents customer needs with internal stakeholders; and in related plans
  • Gather and analyze user and client feedback on our products (complaints, NPS results, user panels, UAT, etc.)
  • Collaborate with stakeholders and Agile Product Managers who can provide insights into business strategies, trends, and opportunities
  • Help to create and communicate a product vision to leadership, clients and users
  • Prioritize and contribute to a backlog of enhancements and new features
  • Gather and publish metrics that assess product usage and health
  • Create and regularly update a 1-2 year product roadmap
  • Drive innovation into our product portfolio in collaboration with business, operational and technology leaders by identifying opportunities to use emerging technologies
  • Support multiple product owners to gather, interpret, and prioritize user requirements into user stories with complete acceptance criteria into an actionable backlog for the team
  • Work with our line of business stakeholders to define/design industry leading consumer-facing digital solutions, and ensure alignment with the Product Manager's business and product plans (e.g., capital/funding commitments, revenue commitments, capabilities, functional impacts, cross functional roles)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree in Healthcare Management, information systems or related field
  • 7+ years of hands-on product ownership or product management experience
  • 5+ years of hands-on experience managing 3-5 product owners
  • 2+ year of experience working in an agile or scaled agile development environment
  • 3-5 year of most recent experience working in the healthcare space with a must have understand medical group/Clinical delivery organization business domain, understanding of Provider and Payer(health plans) business operation domain.
  • Familiarity with software development concepts and comfortable reading and interpreting technical documentation and working with developers, solution architects and other technical staff
  • Comfortable facing out to internal and external customers and users and all levels
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:
  • Agile product owner or agile leader certification
  • Experience working in clinical software product development
  • Experience working with clinical operations
  • Architecture or other technical experience
  • Awareness of emerging technologies impacting the healthcare industry
  • Demonstrated ability to achieve goals in a matrix environment
  • Demonstrated ability to work collaboratively and influence others
  • Strategic thinker
  • Excellent presentation skills and experience presenting to medium sized groups'
  • Technology experience: you don't need to code or draw an architecture diagram from scratch but you do need to know, and be able to explain, how your product works from a technology lens

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only : The Salary range for Colorado Connecticut and Nevada residents i s $97,300 to 176,900. Pay is base d on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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