Capital One company image
Capital One
Hybrid
View Profile
Jobs//Hybrid//New York City, NY//Product//

Senior Manager, Product Manager

Sorry, this job was removed at 12:38 p.m. (CST) on Friday, December 10, 2021
View 3952 Jobs
Find out who's hiring in New York City, NY.
See all Product jobs in New York City, NY
View 3952 Jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

11 West 19th Street (22008), United States of America, New York, New York

Senior Manager, Product Manager

We're looking for an experienced product manager to drive prioritization and guide design and development teams building software products for our Commercial bank.

Want to launch innovative B2B digital products? Looking to lead an integrated team using leading-edge technology, human-centered design thinking and agile methods? Can you apply creative problem-solving skills to solve complex business challenges? If so, you may be the next Product Manager to drive the digital agenda for Capital One Commercial Banking.

Summary:

Capital One’s Digital Commercial Banking team is defining the roadmap for the bank’s overall digital strategy, designing new early stage products and services, and accelerating delivery through innovative methods and technologies. We are a high-tech company and an innovation laboratory within the only founder-led top 10 bank in the U.S.

Digital Product Managers play a critical role in achieving our strategy. They lead teams of designers, engineers, data scientists and analysts to define product strategy and develop, launch, and enhance products and services that drive our business forward. 

We are selectively recruiting for a Digital Product Manager to develop and launch products that will reinvent how we interact with our Commercial customers, make credit decisions and manage the health of our $70bn portfolio.

What will you do?

  • Define strategy, vision, roadmap and success metrics for products and be accountable for the full product lifecycle. 

  • Bring solutions to market through ownership of the full product development process: problem identification, solution design, spec, implementation, validation and measurement. 

  • Manage multiple projects and challenging priorities with consistency and transparency, while successfully knowing which projects and components of the roadmap to tackle first. 

  • Mentor, and potentially manage a team of PMs. 

  • Work in a hands-on, collaborative environment with top designers and engineers to conceptualize, design, and deliver breakthrough experiences and products that solve our users’ most critical needs. 

  • Define research needs and lead qualitative and quantitative research to inform key business initiatives, guiding team members in that work when relevant.

  • Regularly present and communicate findings to senior leadership in a clear and compelling way. Lead discussions that help inform decision-making across the business

  • Drive documentation, launches, GTM plan, positioning and messaging for the product

  • Work with product managers, designers and business stakeholders to develop a strategic point of view of the needs of our customers and business to support planning of features

  • Build empathy with the people around you and put the same care into growing and supporting your team as you do into your product

  • Develop analytical frameworks to proactively or reactively solve business problems, create insights, perform detailed analyses, design and measure experiments, develop customer/product segmentations, forecast key KPIs, and utilize models for various business objectives. 

  • Apply cutting edge technology like automation, machine learning and artificial intelligence and predictive analytics to reimagine the way Capital One manages risk

Here’s what you’ll need to be successful:

  • A bias to action and a proven track record of shipping successful products to market which exceed user expectations

  • Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.

  • Grounding in human-centered design with a natural empathy for users

  • Strategic thinking and an ability to effectively identify opportunities for growth in new businesses and markets

  • A high level of intellectual curiosity and comfort with ambiguity

  • Structured communication & storytelling skills with all audiences

  • Significant experience applying analytical rigor to support technology decisions

Basic Qualifications

  • Bachelor’s Degree or military experience

  • At least 5 years of experience in digital product management

Preferred Qualifications

  • MBA or Masters Degree

  • 5+ years of experience leading agile teams to launch B2B or consumer web and mobile products

  • 5+ years of experience translating business strategy and data analysis into digital products

  • Experience leading digital product teams

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Cynthia Puryear
Enterprise Supplier Management, Chief of Staff Office
A HARMONIOUS APPROACH
Refreshing takes priority here
Whether logging time with family or hitting the gym, Cynthia Puryear relishes the ability to take time off and feel rejuvenated in her role. What makes it happen? She credits a culture of understanding and flexibility, along with different resources (think: live exercise classes) that facilitate unplugging. “At the end of the day, it’s not one-size-fits-all, and I love that,” she said. For example, that could mean taking advantage of initiatives like “Invest In Yourself Days,” which Puryear enjoys using to read up on public relations industry material and concentrate on her own development.
Whether logging time with family or hitting the gym, Cynthia Puryear relishes the ability to take time off and feel rejuvenated in her role. What makes it happen? She credits a culture of understanding and flexibility, along with different resources (think: live exercise classes) that facilitate unplugging. “At the end of the day, it’s not one-size-fits-all, and I love that,” she said. For example, that could mean taking advantage of initiatives like “Invest In Yourself Days,” which Puryear enjoys using to read up on public relations industry material and concentrate on her own development.
Having work-life balance makes all the difference in the world. I find myself more refreshed, more rested and more creative, which all leads to me being a great contributor to my team.
Dave Rodgers
Unit Manager, Credit Card Division
SOLID SUPPORT
A considered approach to remote work
Remote work suits each individual differently. As a unit manager in the credit card division, Dave Rodgers finds the remote experience “very rewarding,” highlighting its benefits for collaboration, teamwork, work focus and problem-solving. And that environment supports more than just productivity. Rodgers said the company created the space to have open and substantive dialogue around social injustice over the past couple of years. “The level of vulnerability in sharing concerns and the willingness to listen created even closer relationships across teams,” he said.
Remote work suits each individual differently. As a unit manager in the credit card division, Dave Rodgers finds the remote experience “very rewarding,” highlighting its benefits for collaboration, teamwork, work focus and problem-solving. And that environment supports more than just productivity. Rodgers said the company created the space to have open and substantive dialogue around social injustice over the past couple of years. “The level of vulnerability in sharing concerns and the willingness to listen created even closer relationships across teams,” he said.
The success of working remotely is based on the culture that has been created and the technology that we have in place.
Renee McKeon
Vice President Experience Design
CREATIVE ENGAGEMENT
Connecting with customers and users
Renee McKeon is emphatic about ensuring people are poised to succeed as they create “iconic customer experiences” for both colleagues and customers. “The best way I can do this is to ensure I help bring out the best in my teams and ensure we’re having fun along the way,” McKeon said, detailing her leadership style as grounded in ingenuity, kindness and respect. And while her team has tallied plenty of wins thus far — like making improvements to Capital One’s Auto Navigator tool — the leader is amped up for the future: “I’m excited to build on our momentum and reach for the stars.”
Renee McKeon is emphatic about ensuring people are poised to succeed as they create “iconic customer experiences” for both colleagues and customers. “The best way I can do this is to ensure I help bring out the best in my teams and ensure we’re having fun along the way,” McKeon said, detailing her leadership style as grounded in ingenuity, kindness and respect. And while her team has tallied plenty of wins thus far — like making improvements to Capital One’s Auto Navigator tool — the leader is amped up for the future: “I’m excited to build on our momentum and reach for the stars.”
I believe in the good in people, and I want to cultivate that. I work to really see and hear people, and to help them make the most of their talents.

What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Culture
Volunteer in local community
Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.
Partners with nonprofits
Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.
Hiring practices that promote diversity
Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.
Disability insurance
Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability
Dental insurance
Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.
Vision insurance
To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.
Health insurance
Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.
Life insurance
We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.
Wellness programs
Mental health benefits
Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.
Financial & Retirement
401(K)
Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.
401(K) matching
Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.
Employee stock purchase plan
You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.
Generous parental leave
Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.
Family medical leave
Adoption Assistance
The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

View full list of perks + benefits
Photo Gallery

More Jobs at Capital One

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Capital OneFind similar jobs like this