Senior Director, Product Management

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The business banking team focuses on the go forward strategy related to our business digital and mobile offerings for commercial banking customers.  The team consists of three other product managers focusing on current customers and the growth of the digital and mobile product package across FIS. 

What you will be doing

  • Manage the product plan (roadmap) to ensure changes in market and business priorities including integration needs and technology advancements.

  • Establish and articulate a clear vision of the product plan that displays both market leadership and revenue growth for FIS – working across the matrixed organization including banking, payments, digital / mobile.

  • Brings forth risks, challenges, and opportunities.

  • Assist with supplying accurate information for Business Case studies.

  • Interlock with key stakeholders to ensure success of each project. – including entering Epics / Features into the appropriate tools for interlock with the development team.

  • Review Status Updates on timely delivery and provides business reasons for any changes/revisions made to roadmaps.

  • Engage and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions.

  • Provide product launch leadership, which includes working with clients to be early adopters of new functionality and working with marketing to create sales enablement materials and customer presentations for new products or rollouts of major releases.

  • Manage vendor relationships and partnership agreements key to the current strategic product delivery and future strategic initiatives across the B2B team

  • Coordinate and facilitates pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress. Determines success criteria and recommends “go / no go” decision.

  • Act as escalation point for client issues that require product changes.

  • Presents product information and industry thought leadership to external audiences in webinars and client conferences

What you bring:

  • Thought leadership in the commercial digital and mobile space

  • Understanding of Fintechs and competition in the marketspace

  • The ability to drive a team to completion

  • The ability to meet and present to c-suite bank staff and their employees

Added bonus if you have:

  • Knowledge of the FIS Business Banking (B2B solution and mobile solutions)

  • Worked for ACI or Bottomline in the business banking area

What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • Varied and challenging work to help you grow your skillset

  • The change to work on some of the most challenging, relevant issues in the financial services & technology

More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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