How will this role have an impact?

We are looking for a dynamic, passionate, and experienced Senior Associate, Product Manager to join the Signify Health team to help realize the product vision to help move care homeward for all. We expect all Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our product vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with cross-functional peers including clinicians, analysts, operational teams, client success executives, and client support associates to ensure the long-term growth and success of Signify’s products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.

Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.

This role will report to our Director of Product Management.

What will you do?

• Translate complex problems and concepts into easily consumable content for team members using written and verbal methods of communication
• Engage with stakeholders to understand new business needs and translate them into detailed functional and system requirements for the development team. 
• Define and execute on self-directed product work by bringing novel solutions to the table

• Develop success metrics to track impact and value of product releases and derive insights to inform backlog management.

• Prioritize product requirements to ensure incremental delivery of high value functionality to drive business results and user / customer satisfaction
• Study your users to understand their workflows and share your observations with the team
• Use user research and observations to assist in creating user personas and use cases

We are looking for someone with:

• Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions. 
• Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
• Skills to build a case around data and using it to explain the degree of a problem and to make strategic product decisions. When such data isn’t available, you lead the charge on gathering it.
• Willingness to take initiative and dig into details when dealing with ambiguity
• Ability to articulate the organizational value delivered in your last few releases to all levels of the company from R&D peers to executives. More importantly, you can tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results.

• You have product management experience in healthcare revenue cycle management, and have a wholehearted interest in diving into the complexity of this subject. 
• Product Management experience in healthcare revenue cycle management is desired.
• EDI knowledge is a plus, but not required.
• You have a Bachelor’s degree, or equivalent experience
• You have 3-5 years of professional experience, including at least 1-2 years of product experience.

About us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. 

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.