Bank of America
Charlotte, NC

Regulated Messaging Product Manager at Bank of America (Charlotte, NC)

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Job Description:
This Product Manager will be responsible for product planning and execution throughout the product lifecycle for Data Retention and Supervision technologies for Electronic Communication data. The key responsibilities will include gathering and prioritizing product and customer requirements, defining the product vision, communicating to the end users, and working closely with engineering, supply chain, marketing, operations and support to ensure financial and customer satisfaction goals are met. This individual must also ensure that critical interactions are maintained with key vendors who are aligned to meet project goals; maintaining relationships with internal vendor management teams to ensure satisfactory contract negotiations. This Product Manager's job also includes ensuring that the product and communication efforts support the company's overall strategy and goals. A key role will involve ensuring smooth execution for critical initiatives, ensuring customer experience is maximized and time to market goals are met for a portfolio of products impacting all business units across a large financial services enterprise.
This Product Manager is expected to:
1.-Define the product strategy and roadmap
2.-Understand and represent the needs and requirements of the customers
3.-Deliver requirements documents with prioritized features and corresponding justification
4.-Drive new product enhancements/updates through the development process lifecycle
5.-Perform product demos and orchestrate training for customers
6.-Propose an overall budget and secure funding to ensure success
7.-Set pricing to meet recovery and financial goals
8.-Work with external third parties as required
9.-Develop and manage the core positioning and messaging for the product
10.-Deliver monthly metrics including volume, savings, and expenses with forecasts
11.-Run beta and POC programs with early-stage products and samples
12.-Be an expert with respect to alterative / competing products
Required Skills:
Skills Requirements• -Strong understanding of product management discipline, including new product development, testing and deployment• -Experience and understanding of regulatory requirements and obligations for retention, supervision and discovery of electronic communication• -Prior experience in a high volume production environment• -Exceptional executive presentation and communication skills• -Excellent analytical and presentation skills; ability to synthesize complex situations/inputs and communicate it via clear/concise documents, presentations, etc• -Excellent influencing and problem resolution skills• -Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding• -Must have strong leadership skills and qualities which enable you to work with peers and various levels of management• -Excellent organizational skills, including the ability to prioritize work and meet deadlines• -Strong business-centric mindset with ability to use sound business judgment and tailor approach to drive desired business outcomes• -Ability to manage complex priorities simultaneously in a fast-paced, matrixed environment with strong attention to detail and accuracy• -Self-motivation, self-direction, organizational skills and the ability to manage multiple priorities without sacrificing quality or timelines.
Technology Skills• -Experience with technology deployment processes• -Experience with Archival, Messaging, Data Analytics and Data Management technologies a plus.
Experience Requirements• -Information Technology professional with 3+ years' experience • -Experience working in a highly regulated financial institution preferred• -1-3 years of experience in Product Management• -Demonstrated success defining and launching products• -Excellent written and verbal communication skills• -Product Management Certification (preferred)• -Technical background• -Excellent teamwork skills• -Proven ability to influence, negotiate, and drive results with cross-functional teams without formal authority
Desired Skills:
• -Bachelor's and/or Master's degree in Information Technology or related field
1st shift (United States of America)
Hours Per Week:
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What are Bank of America Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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