Product Strategy and Operations Manager

+3 more | Remote
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
A BIT ABOUT US
Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition software. As the innovation leader in our space, we are searching for great people to join us and push further.

We are proud of the company we’ve built so far, but we are even more excited for what is yet to come. Our 5000+ customers include global leaders, startups that are disrupting industries, and businesses around the world. Lever has raised $123 million in funding, most recently a $50M Series D in November 2021.

With an overall gender ratio of 50:50 women and men, Lever is also fiercely committed to building a team culture that celebrates diversity and inclusion. We have been certified as a “Great Place to Work”, along with “Best Company Outlook 2022,” and “Forbes Best Startup Employers 2022,” and the list keeps growing! Our people are Lever’s biggest competitive advantage. For more information on our team culture, visit https://inside.lever.co/.

THE CHALLENGE
Our Product Strategy & Operations Manager will focus on best practices for our Product organization, to help us drive scale and operational excellence. Three key areas of focus include scaling the Product organizations processes, monitoring market trends and activity and helping drive a world class launch of our solutions. This role will help us drive velocity, innovation and a laser focus on our current and future customers.

THE OPPORTUNITY
This is a fantastic opportunity for an individual who wants to work with a committed Product Management team delivering an awesome product, to drive scale, excellence and strategic thinking. The role offers a great deal of variety and a chance to grow your experience in Product Management discipline, product launch, customer engagement and market research.

THE TEAM
In the Product Strategy & Operations role you will report to the Head of Product, and work collaboratively with a distributed team of product management and design experts. You will also have the opportunity for cross functional collaboration across our entire company - Engineering, Services, Support, Customer Success, Sales and Marketing.

THE SKILL SET

  • Experience in B2B SaaS software
  • Experience in Product Management
  • Clear understanding of the market and personas we are serving with our Talent Acquisition suite
  • Exceptional communication skills, including experience with customer engagement
  • An understanding of product launch and its cross functional implications

WITHIN 1 MONTH, YOU'LL

  • Complete Ramp Camp, our onboarding program designed to get you up to speed on our business, vision, and team.
  • Develop a clear understanding of our current process for planning, launch and release delivery
  • Gain a better understanding of our market and the key competitors we track
  • Get to know the Product and Design teams, and meet key cross functional partners

WITHIN 3 MONTHS, YOU'LL

  • Get deeply engaged in the launch plan for our next release and represent Product throughout the process
  • Start to identify and track key customer and market trends relevant to our offer
  • Learn Lever’s product
  • Collaborate with Engineering around release planning processes 
  • Engage in loss/churn meetings with Sales and CS
  • Sit in on customer discovery calls
  • Partner with Product Analyst to ensure Product leadership dashboards are current and complete

WITHIN 6 MONTHS, YOU'LL

  • Begin to drive process improvement in collaboration with the team in areas like launch and roadmap planning
  • Engage with Product Marketing with input to key messaging and positioning for our releases
  • Proactively track market/competitive information to inform our product strategy and roadmap
  • Work cross functionally with a continued focus on enablement and adoption around our releases
  • Deliver roadmap presentations to customers

WITHIN 12 MONTHS, YOU'LL

  • Proactively lead operational improvement with key metrics in place
  • Actively provide feedback to our Product team to influence investment priorities based on internal and customer interaction
  • Identify emerging trends and how we might take advantage of them
  • Participate in enablement as a subject matter expert

Is this role not an exact fit?
Sign up to stay in touch, we'll let you know when we have new positions on the team.

The Lever story
Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike.

Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the hiring needs of over 5,000 companies around the globe including the teams at Netflix, Spotify, Atlassian, KPMG, and Nielsen. For more information, visit https://www.lever.co.

California residents applying for positions at Lever can see our privacy policy here.

#LI-EM1 #LI-REMOTE #BI-REMOTE

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypescriptLanguages
    • ExpressFrameworks
    • Node.jsFrameworks
    • DerbyjsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • MetabaseAnalytics
    • SegmentAnalytics
    • KibanaAnalytics
    • PhotoshopDesign
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HighspotCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Lever

How would you describe the company’s work-life balance?

We’re a team that works hard to achieve our goals but also makes it a point to take meaningful time outside of work too. Since COVID we’ve doubled down on making work-life balance a priority by introducing new programs and initiatives to encourage Leveroos to take breaks and/or vacations that help combat increased feelings of burnout.

Sarah

Senior Manager, Employee Operations

What's the biggest problem your team is solving?

On Implementation we’re always asking ourselves how we can do something better and faster while maintaining our high quality bar. The challenge is that this problem is constantly evolving as the team and product grows. The one thing we never let waver is the quality of the customer experience, which is something our team takes a lot of pride in.

Kyle

Implementation Team Lead

What makes someone successful on your team?

A person with a growth mindset is someone that we've seen to be successful. They see failure and step-backs as an opportunity to get better. They control what they can control, and don't let outside noise & external factors determine their success.

Andre

Enterprise Account Executive

What are Lever Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

More Jobs at Lever

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Lever's full profileSee more Lever jobs