A BIT ABOUT US

Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition software. As the innovation leader in our space, we are searching for great people to join us and push further.

We are proud of the company we’ve built so far, but we are even more excited for what is yet to come. Our 5000+ customers include global leaders, startups that are disrupting industries, and businesses around the world. Lever has raised $123 million in funding, most recently a $50M Series D in November 2021.

With an overall gender ratio of 50:50 women and men, Lever is also fiercely committed to building a team culture that celebrates diversity and inclusion. We have been certified as a “Great Place to Work”, along with “Best Company Outlook 2022,” and “Forbes Best Startup Employers 2022,” and the list keeps growing! Our people are Lever’s biggest competitive advantage. For more information on our team culture, visit https://inside.lever.co/.

THE CHALLENGE

Our Product Strategy & Operations Manager will focus on best practices for our Product organization, to help us drive scale and operational excellence. Three key areas of focus include scaling the Product organizations processes, monitoring market trends and activity and helping drive a world class launch of our solutions. This role will help us drive velocity, innovation and a laser focus on our current and future customers.

THE OPPORTUNITY

This is a fantastic opportunity for an individual who wants to work with a committed Product Management team delivering an awesome product, to drive scale, excellence and strategic thinking. The role offers a great deal of variety and a chance to grow your experience in Product Management discipline, product launch, customer engagement and market research.

THE TEAM

In the Product Strategy & Operations role you will report to the Head of Product, and work collaboratively with a distributed team of product management and design experts. You will also have the opportunity for cross functional collaboration across our entire company - Engineering, Services, Support, Customer Success, Sales and Marketing.

THE SKILL SET

• Experience in B2B SaaS software
• Experience in Product Management
• Clear understanding of the market and personas we are serving with our Talent Acquisition suite
• Exceptional communication skills, including experience with customer engagement
• An understanding of product launch and its cross functional implications

WITHIN 1 MONTH, YOU'LL

• Complete Ramp Camp, our onboarding program designed to get you up to speed on our business, vision, and team.
• Develop a clear understanding of our current process for planning, launch and release delivery
• Gain a better understanding of our market and the key competitors we track
• Get to know the Product and Design teams, and meet key cross functional partners

WITHIN 3 MONTHS, YOU'LL

• Get deeply engaged in the launch plan for our next release and represent Product throughout the process
• Start to identify and track key customer and market trends relevant to our offer
• Learn Lever’s product
• Collaborate with Engineering around release planning processes 
• Engage in loss/churn meetings with Sales and CS
• Sit in on customer discovery calls
• Partner with Product Analyst to ensure Product leadership dashboards are current and complete

WITHIN 6 MONTHS, YOU'LL

• Begin to drive process improvement in collaboration with the team in areas like launch and roadmap planning
• Engage with Product Marketing with input to key messaging and positioning for our releases
• Proactively track market/competitive information to inform our product strategy and roadmap
• Work cross functionally with a continued focus on enablement and adoption around our releases
• Deliver roadmap presentations to customers

WITHIN 12 MONTHS, YOU'LL

• Proactively lead operational improvement with key metrics in place
• Actively provide feedback to our Product team to influence investment priorities based on internal and customer interaction
• Identify emerging trends and how we might take advantage of them
• Participate in enablement as a subject matter expert

Is this role not an exact fit?

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The Lever story

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike.

Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the hiring needs of over 5,000 companies around the globe including the teams at Netflix, Spotify, Atlassian, KPMG, and Nielsen. For more information, visit https://www.lever.co.

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