JPMorgan Chase
Columbus, OH

Product Specialist at JPMorgan Chase

| Columbus, OH
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Job Description Are you an individual who is passionate about learning and making a difference? If so, look no further! Make a huge impact within JPMC's Global Technology group! As a Product Specialist, you'll be responsible for combining your technical skills and application security knowledge to make a difference at JPMC. You'll be overseeing the integration of contextualized training into JPMC's Software Development Lifecycle (SDLC). You'll also support the automation of training processes and help the team visualize our success through the development of dashboards and other reporting solutions.
About the Team
At JPMorgan Chase, we are passionate about educating and empowering our employees to better protect themselves, their families, JPMC data, and our clients from cyber-attacks.
The Cybersecurity Education & Awareness team is focused on spreading education and awareness across all 290,000+ employees around the world. Through firm-wide and targeted training, communications, and awareness events, we \"humanize\" cybersecurity and enable our employees to better protect themselves and our data.
Your day-to-day may look like:
  • Oversee the integration of training into the SSDLC tooling by partnering closely with engineering teams and vendor(s) to review requirements and integrate within an appropriate timeline
  • Collaborate with SMEs, Engineering teams, team members, and Product to identify opportunities, training language, and tweak the strategy over time
  • Leverage existing/create new APIs to pull data into dashboards and other visual reporting
  • Brainstorm and curate other reporting or dashboards to visualize our team's success, KPI's and metrics
  • Contribute to the training strategy by providing experience, expertise & perspective with additional opportunities to develop content and facilitate training
  • Build and cultivate a culture focused on the pro-active awareness and improvement of the risk environment
  • Build and maintain strong business and technology relationships, becoming a trusted partner to these groups, providing input to strategic discussions to stakeholders across the firm
  • Interface with Lead ISMs, CTOs and Application Development teams on an on-going basis for BAU activities and project initiatives.
  • Be a strong technologist and a natural collaborator across the firm.
  • Provide regular management reporting to senior management and relevant stakeholders in business units

Preferred Qualifications:
  • Proven experience working with technical teams to drive the successful completion of large, global technical projects
  • Strong familiarity with JPMC's SDLC and preferred tools; experience integrating with and/or managing tools a huge plus
  • Analytical skills including solving complex problems, data analytics, dependency mapping, optional skills could include coding / development experience
  • Proven experience working with a diverse set of technical stakeholders and partners
  • Experience pulling and parsing data from API's; dealing with large, complex data sets and models
  • Experience building visual representations of data/dashboards a huge plus
  • Proven knowledge and understanding of threat analysis, security risks, common vulnerabilities, and remediation activities
  • Subject matter expert in multiple security domains (e.g., application security, data protection, encryption, identity and access management, logging and monitoring, network security)
  • Ability to identify and manage complex issues and provide solutions with partnership across global teams and stakeholders
  • Strong written and verbal communication, able to build strong relationships with stakeholders throughout Global Technology

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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