Product Owner-Service Now and Other

| Minneapolis–Saint Paul, MN
Sorry, this job was removed at 12:08 p.m. (CST) on Saturday, July 9, 2022
Find out who's hiring in Minneapolis, MN.
See all Product jobs in Minneapolis, MN
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

The NORM Product Owner will lead and participate in the business solution analysis, testing, implementation and ongoing support activities for specific National Office of Risk Management process and technology platforms.

Primary Responsibilities:

  • Emphasize business analysis plus coordinating and leading testing, training and support of new and existing tax processes and tools.
  • The percent of time allocation for management, business analysis, testing and support varies by person and depends upon specific project assignments and individual experience.
  • This variation in primary responsibilities will be reflected in performance goals for each individual.


Essential Duties:

  • Functional Business Analysis - includes the following: Research, document and interpret functional requirements for enhancements to existing tools/processes or implementation of new tools/processes.
  • Design the set up and configuration for client tax software and process implementations Establish and manage relationships with tax line of business subject matter experts and IT Lead development of end-user documentation including user guides, knowledge documents, and training materials .
  • Design, develop and deliver training courses in various formats Identify and follow up to gain decisions on potential changes in scope and requirements Testing - includes the following: Test case design Scheduled and ad hoc testing and maintenance of existing tax processes and tools Act as a tax tester as new technology tools are developed and evaluated .
  • Complete testing for enterprise technology initiatives requiring tax input and confirmation Document and sharing testing results Support - includes the following: Assess the need for change and develop solutions to solve business problems Issue identification and follow up with the engagement teams and other escalations as necessary Escalation point for Level 3 support ticket follow up when assigned including communications and alignment with IT Leadership activities .


Other Duties

  • Collaborations with other product owners and key stakeholders Build and leverage internal and external networks Actively contributing to the development and improvement of team processes
  • Additional duties as assigned


Required Qualifications:

  • Minimum of 5+ years relevant work experience
  • Bachelor's degree in business or technology
  • Prior public accounting experience with a mid to large size firm(s)or other professional services experience
  • Strong oral and written communication skills with all levels of the organization
  • Genuine interest and strong aptitude for use of technology
  • Strong technical expertise in MS Office suite Plan and lead components of multiple, complex projects
  • Strong interpersonal skills plus a pro-active approach to finding solutions to issues and managing priorities
  • Desire to incorporate tax knowledge with computer applications
  • Self-motivated and pro-active approach to follow up on job assignments
  • Ability to work and lead efficiently with remote team members


Preferred Qualifications:

  • Prior management experience working within a national tax role in tax software, processes, or both preferred
  • Business analysis training.
  • Experience Excel training and advanced skills
  • Great attention to detail and quality.



The firm offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines. Base compensation ranges can be found between the ranges noted below in the posting, and an actual offer can vary based upon on hiring location and qualifications. For additional information on RSM's total rewards, visit our website at https://rsmus.com/careers/working-at-rsm/benefits.html.

In accordance with applicable law and RSM policy, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19. If not vaccinated for COVID-19 they must qualify for an accommodation to this vaccination requirement or participate in testing. If you are located in New York, pursuant to current applicable law, you will be required to be vaccinated to enter the New York office and testing is not an option to enter the New York office.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

Job ID: req24350

Line of Business: Internal Client Service

SubFunction: Legal - Risk Management

Job Type: FullTime

Req #: req24350

Location: Minneapolis, MN US

Region: National

Job Category: Audit/Assurance

Employment Type: Experienced

Degree Required: Bachelor

Travel: Yes

More Information on RSM US LLP
RSM US LLP operates in the Business Intelligence industry. The company is located in Chicago, IL. RSM US LLP was founded in 1926. It has 16030 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at RSM US LLP, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about RSM US LLPFind similar jobs