Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Northwest Suburbs

Product Owner - Platform Engineering at Alliant Credit Union

| Northwest Suburbs
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Start a Rewarding Career with Alliant

What will your day look like?

You will work with the Platform Engineering team, internal and external partners, and leaders across the enterprise to improve the use and functionality of our APIs utilized by our digital banking platforms and external partners to ensure the Alliant Application Programming Interface (API) Marketplace is well-positioned to meet the current and future needs of the enterprise.

 

The Product Owner-Platform Engineering will serve as the Agile Product Owner for a digital development team focused on API microservices leveraged across the enterprise. The Product Owner-Platform Engineering will interface directly with many areas of the business to collect, clarify, and translate business needs into a clear end-product vision for the development teams. Responsibilities include managing team backlogs, epic and feature detail decomposition, and developing user stories and acceptance criteria.  Throughout the sprints and delivery lifecycle, the Product Owner-Platform Engineering collaborates with the Scrum Masters, other Product Owners, Technology partners, external partners, and multiple internal stakeholders to continually iterate and enhance the vision.

 

The Product Owner-Platform Engineering partners with the Manager of Platform Engineering to develop and maintain a strategic roadmap for the API Marketplace.  The Product Owner-Platform Engineering maintains working knowledge of API platform functionality and product roadmaps, anticipates upcoming changes and positions the enterprise to best leverage future product offerings.

 

The Product Owner-Platform Engineering is responsible for implementing enterprise and divisional initiatives that require custom API development, technical research and analysis and business process design in the API Marketplace, as well as, supporting external partner integrations.  Success in this role requires knowledge in banking or credit union industry and in-depth, practical understanding of how API microservices and API Marketplace can be leveraged across the enterprise.  Additional resources to do the job include technical and analytical skills, effective written and verbal communication skills, conflict resolution skills, and the ability to work both independently and collaboratively with all levels of the organization.

 

The Product Owner-Platform Engineering will provide guidance and leadership to technical business analysts, product owners, scrum masters, release train engineer and other contributors to extend and leverage the analytical capacity of the role.  General direction is received from the Manager of Platform Engineering.

Responsibilities

Do you see yourself doing this?

 

  • Manage the Platform Engineering and API Marketplace backlog intake (new features, enhancements, fixes)
  • Lead enhancement and fix discovery as assigned by Manager of Platform Engineering
  • Develop user stories and acceptance criteria for API feature enhancements, serving as the liaison between development teams and the business partners
  • Translate and communicate requirements into stories in Azure DevOps and present requirements to the development team
  • Create and maintain clear acceptance criteria for user stories
  • Prioritize sprint work for the development team and provide final approval of work
  • Participate in daily standup Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives
  • Share the voice of the member/partner with the development team
  • Participate in testing for quality assurance and user acceptance
  • Maintain current, relevant understanding of API Marketplace, API’s and platform technologies, including current features and long-term partner roadmaps
  • Communicate with internal stakeholders on enhancement and fix requests, managing expectations and timelines
  • Partner with principle engineers and architects to ensure solution design aligns with Alliant’s requirements around technical architecture, governance, performance, maintainability, and security.
  • Understand Alliant’s API Marketplace, APIs, and online and mobile banking enterprise business processes inside and out
  • Stay up to speed on digital banking trends and fintech
  • Assist with external communications around Alliant’s API Marketplace
  • Assist with API Marketplace visioning and road mapping
  • Manage Platform Engineering commitments in SAFe, create comprehensive program increment plans, and represent team in PI Planning activities.
  • Drive projects and general progress towards the completion of requirements and implementation
  • Navigate solution delivery efforts through established Software Development Lifecycle (SDLC) processes
  • Monitor threats, risks and opportunities that might affect the success of projects and communicate them to the Manager of Platform Engineering when appropriate
  • Track and report on key performance indicators on the API Marketplace platform usage and adoption
  • Maintain an open line of communication with Manager of Platform Engineering providing project progress updates

 

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with privacy act directives.

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a BA/BS degree in marketing, business, ecommerce, technology or related field, required, and you have:

 

  • Prior experience as a product owner and experience in agile/scrum software development required. Experience with Scaled Agile Framework (SAFe) preferred.
  • 2+ years’ experience working with financial industry technology required. Experience in working with websites/platforms, ecommerce, mobile apps or digital products with API Experience preferred.
  • Demonstrated ability to learn new technologies quickly
  • Ability to break down complex processes into simple concepts
  • Strategic thinker who is highly analytical and has a strong attention to detail
  • Expert knowledge of Microsoft Office Suite. Experience with Azure DevOps strongly preferred.
  • Must be able to handle multiple tasks simultaneously and make sound independent decisions
  • Excellent organizational skills as well as written and oral communication skills
  • Demonstrated capability in conflict resolution
  • Experience Azure API Management tools, API microservices and Microsoft .NET a plus.

 

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

 

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off
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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture
Volunteer in local community
Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.
Partners with Nonprofits
To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Diversity Employee Resource Groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women resource group and ALL, an LGBTQ+ employee resource group.
Hiring Practices that Promote Diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.
Disability Insurance
Disability insurance covers %66.7 of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.
Health Insurance Benefits
Our insurance policy covers up to 85% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Our pet insurance policy covers up to %90 of out of pocket expenses.
Wellness Programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Onsite Gym
Mental Health Benefits
Alliant employees get free access to Calm and myStrength apps and services.
Retirement & Stock Options Benefits
401(K)
Alliant matches 100% of employee’s contribution up to 5% of salary
401(K) Matching
Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
In the last years, Alliant’s bonus payouts were above 100%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Since the pandemic began, all non-essential job functions have been remote 100%.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
Parking
We offer employees A parking subsidy.
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $5250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

An Insider's view of Alliant Credit Union

How would you describe the company’s work-life balance?

Although a lot is expected of us, there is definitely a focus on keeping your life in balance. Alliant’s response to our Coronavirus-prompted switch to working remotely has been exemplary. Senior leadership shares videos with us regularly, and our managers are understanding of family needs and have made huge efforts to keep our team connected and e

Pam Leibfried

member communication specialist

What projects are you most excited about?

All the creative projects I get to work on. I have the tools and resources to do my job. This is not the case at previous employers whose only focus was on cost and not efficiency. A lot of my work is creative, and it requires costly design software.

Kendra Sutter

instructional designer

How does the company support your career growth?

Alliant is the first company that has made it a point for employees to set a development plan for themselves & allow employees to work towards a better ‘me’ – both personally & professionally.

Kate Plata

manager, wholesale consumer lending

How do you empower your team to be more creative?

Alliant and its management have always been very open to creative new ideas on more efficient ways to run our business. Truly the adage “Your opinion matters” is alive and well at Alliant!

Matt Dempsey

manager, consumer loan underwriting and processing

How has your career grown since starting at the company?

I started with Alliant as a temp in the call center and now am in a leadership position within technology, and my story is not unique. If you are looking to grow your career, this is a great place to explore different areas you may be interested in!

Terry Hagio

technical implementation manager

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